Residential Support Worker

Placements24; George; Hybrid; ZAR 100,000 - 134,000; Full time

Job summary

Placements24 in George, Western Cape, is recruiting a Residential Support Worker for a well-established nonprofit facility. You will deliver direct personal care, support daily living activities, assist with medications per protocol, and help residents maintain independence and social engagement.

The role requires a healthcare or social care qualification (e.g., NQF Level 4 in Health and Welfare), strong observation and communication skills, teamwork, and a patient, empathetic approach.

Qualifications

• Qualifies in healthcare, social care, or related field.
• Observational and communication skills essential.
• Willingness to work shifts including weekends and holidays.

Responsibilities

• Provide direct personal care as per care plans.
• Assist with daily living activities and medication management.
• Monitor health and report changes to nurses/management.
• Engage residents in social, recreational, and therapeutic activities.
• Maintain a clean, safe living environment.
• Ensure adherence to health, safety, and policies.
• Communicate compassionately with residents and families.
• Support connections with families and community.
• Assist with admissions and discharges.
• Participate in team meetings and improve care services.

Skills

Empathy

Observation

Communication

Teamwork

Time management

Education

NQF Level 4 in Health and Welfare

Job description

About the Role

Our client, a well-established non-profit organization dedicated to providing care and support services, is seeking an empathetic and skilled Residential Support Worker for their facility in George, Western Cape. This role is crucial in ensuring the well-being and safety of residents, fostering a positive and inclusive living environment. The successful candidate will play a key part in delivering high-quality care, supporting residents in their daily activities, and promoting their independence and social engagement. This is a meaningful career path for individuals passionate about making a difference in the lives of others.

Key Responsibilities

• Provide direct personal care and support to residents according to their individual care plans.
• Assist residents with daily living activities, including personal hygiene, mobility, feeding, and medication management (as per protocol).
• Monitor residents' health and well-being, reporting any changes or concerns to the nursing staff or management immediately.
• Engage residents in meaningful social, recreational, and therapeutic activities to promote their quality of life.
• Maintain a clean, safe, and comfortable living environment for all residents.
• Ensure adherence to all health and safety regulations and organizational policies.
• Communicate effectively and compassionately with residents, their families, and other members of the care team.
• Support residents in maintaining connections with their families and the wider community.
• Assist with the admission and discharge process of residents.
• Participate in team meetings and contribute to the continuous improvement of care services.

Requirements

• Relevant qualification in healthcare, social care, or a related field (e.g., NQF Level 4 in Health and Welfare).
• Proven experience working in a residential care setting, preferably with a specific client group (e.g., elderly, individuals with disabilities, youth).
• Strong understanding of person-centred care principles and best practices.
• Excellent observational and communication skills.
• Ability to work effectively within a team and manage time efficiently.
• Patience, empathy, and a genuine desire to help others.
• Knowledge of health and safety procedures in a care environment.
• Willingness to work shifts, including weekends and public holidays, as required for this George-based role.
• A positive attitude and a commitment to maintaining the dignity and respect of all residents.
• Proficiency in basic computer skills for record-keeping.

Benefits

• This position offers a competitive remuneration package and the opportunity to work within a supportive and professional team in George.
• Our client provides comprehensive induction and ongoing training programs to support professional growth.
• Access to employee wellness programs and a commitment to work-life balance are key aspects of their employment offering.
• Contributing to a positive and caring environment for residents in the Western Cape is a deeply rewarding aspect of this role.