Residential Security Coordinator - All Interested Applicants / All Sources

U.S. Embassy South Africa; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A diplomatic mission in Johannesburg seeks a Residential Security Coordinator. The role involves overseeing the residential security program, conducting security surveys, and managing upgrades for Chief of Mission residences. Candidates must have at least two years of administrative experience, complete high school, and hold a valid driver's license. Fluent English is required, and applicants must be able to obtain a security clearance.

Qualifications

• 2+ years of office administrative experience with customer inquiries and reports.
• Fluent in English (reading, writing, speaking).
• Knowledge of residential security procedures.

Responsibilities

• Oversee residential security program and liaise with RSO.
• Conduct security surveys of residences and hotel properties.
• Coordinate security upgrade projects and manage budgets.

Skills

Office administrative skills

Customer service management

Security knowledge

Computer literacy

Valid driver's license

Education

High school completion

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Google Earth

Job description

Overview

Job title : Residential Security Coordinator - All Interested Applicants / All Sources

Job Location : Gauteng, Johannesburg

Deadline : September 25, 2025

Duties

• The incumbent provides administrative oversight of post's residential security program. Serves as the point of contact on all residential security matters between the RSO, General Service Office (GSO), Facilities Maintenance (FAC), and landlords.
• Conducts security surveys of all current housing to ensure residential security standards are maintained and conducts security surveys on all proposed housing to ensure security suitability can be obtained and compliance with the Overseas Security Policy Board’s OSPB standards before occupancy.

Security Survey and Inspection

• Ensures that all residences conform with Diplomatic Security’s (DS) implementation of the Overseas Security Policy Board’s (OSPB) standards per the 12 Foreign Affairs Handbook (FAH) FAH-6 H-130 and 12 FAH-6 H-410.
• Conducts security surveys of all proposed and existing U.S. Government (USG) residences and recommends to the RSO any residential security upgrades required (including cost estimates) in order to ensure that residences meet Diplomatic Security (DS) standards.
• Ensures that all residences have been surveyed within the last five years or as needed. Surveys hotels utilized to house Temporary Duty (TDY) employees and facilities associated with the RSO’s soft-target initiative program.
• Represents the RSO in make-ready meetings and housing tours. Liaises with the GSO when selecting new residences that meet the RSO security standards. Provides feedback to the RSO regarding new leases and other housing security related issues.
• Conducts residential security surveys in support of post’s “soft target” program and security upgrades projects as directed by the RSO.
• Based on the surveys, provides comprehensive reports and other correspondence to the RSO on residential security upgrades as required. Upgrades recommendations may include, but are not limited to shatter resistant window film installation, doors, locking devices, grille work, alarm systems, camera systems, and lighting.
• Inspects and ensures residential security hardware, alarm systems, and other security equipment are properly installed and functioning.

Administrative and Upgrade Management

• Coordinates and verifies with GSO, FAC, and / or landlord to ensure that recommended residential security upgrades work is scheduled and properly completed.
• Schedules work for installation teams in advance and coordinates notification to the occupants of scheduled work for all residential security matters.
• Initiates work orders to appropriate personnel for residential security upgrades and monitors work in progress to ensure all requests are met and completed in a timely manner.
• Oversees the issuance and control of physical hardware at the residences of all Chief of Mission (COM) personnel. Maintains an adequate inventory of all residential security hardware needed for residential security upgrades.
• Ensures the removal of residential security equipment, and alarm systems upon the return of residence to the landlord.
• Assists in the organization and management of an annual residential security upgrades budget. Assists in monitoring the residential security budget, and makes recommendations to the RSO based on the requirements of the program.
• Obtains funding certification from the proper appropriations in order to complete the residential security upgrades and installation projects on residences. Maintains a work completion and cost log, recording security upgrade obligations incurred on each lease / rental holding and a current listing of residence assignments noting equipment installed.
• Maintains records and files for all residential properties. These files include security surveys, repair, maintenance records, and all documents pertaining to post’s Residential Security Program.
• Conducts residential security in-briefs for new COM personnel on the use of residential alarms, radios, safe havens, emergency egress, and other residential security devices located at the residence.
• Monitors arrivals and departures of employees to ensure mobile patrol service is in place or terminated when required.

Note: This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency.

Qualifications and Evaluations

• Requirements : All selected candidates must be able to obtain and hold a SBU security clearance.
• All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
• Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and / or clearances / certifications or their candidacy may end.

Education Requirements :

• Completion of high school is required.

Evaluations :

• You will be evaluated against the qualifications and requirements in this vacancy announcement.
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge / skills / abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications: Experience :

• Minimum of two (2) years of office administrative experience that includes managing customer inquiries, complaints, and drafting reports and correspondence is required.

Language :

• Fluent English Reading / Writing / Speaking is required

Job Knowledge :

• Knowledge of procedures related to residential security concepts, principles, and techniques.

Skills And Abilities :

• Must be able to work independently; adhere to strict deadlines and manage residential security upgrades for all Chief of Mission (COM) residences.
• The incumbent must possess a valid driver’s license.
• Basic keyboard skills and computer literacy on a variety of software applications Microsoft (MS) Word, Excel, Access, Power Point and Google Earth is required.
• Security clearance level required for this position is : SBU clearance

Closing : 09 / 25 / 2025

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