Residential Cleaning Supervisor

Placements24; Randburg; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Career advancement opportunities

Ongoing training

Job summary

Placements24 in Randburg is seeking a motivated Residential Cleaning Supervisor to lead a team of cleaners, ensuring high-quality service for clients' homes. You will oversee daily operations, conduct quality checks, and coordinate staff schedules.

This hands-on leadership role requires strong people skills, a customer-focused attitude, and a commitment to maintaining strict cleaning standards. The position offers performance bonuses and opportunities for career advancement.

Qualifications

• Previous experience in a supervisory role within the cleaning industry, preferably residential.
• Strong understanding of residential cleaning best practices and products.
• Excellent leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to manage schedules and delegate tasks effectively.
• A customer-focused attitude with a commitment to service excellence.

Responsibilities

• Supervise and manage a team of residential cleaning staff.
• Conduct quality checks to ensure cleaning services meet high standards.
• Train new cleaning staff on company procedures, cleaning techniques, and customer service.
• Manage staff schedules and assignments.
• Respond to client inquiries and address any concerns or complaints promptly.
• Ensure proper use and maintenance of cleaning equipment and supplies.

Skills

Supervisory experience

Leadership

Team management

Communication

Job description

About the Role

Our client is seeking a motivated and detail-oriented Residential Cleaning Supervisor to join their team in Randburg . This role involves leading a team of residential cleaners, ensuring exceptional service delivery to clients' homes. You will be responsible for overseeing daily operations, quality control, staff training, and ensuring customer satisfaction. This is a hands-on leadership position perfect for someone with a passion for cleanliness and excellent people management skills, dedicated to maintaining high standards in private residences.

Key Responsibilities

• Supervise and manage a team of residential cleaning staff.
• Conduct quality checks to ensure cleaning services meet high standards.
• Train new cleaning staff on company procedures, cleaning techniques, and customer service.
• Manage staff schedules and assignments.
• Respond to client inquiries and address any concerns or complaints promptly.
• Ensure proper use and maintenance of cleaning equipment and supplies.

Requirements

• Previous experience in a supervisory role within the cleaning industry, preferably residential.
• Strong understanding of residential cleaning best practices and products.
• Excellent leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to manage schedules and delegate tasks effectively.
• A customer-focused attitude with a commitment to service excellence.

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for career advancement within the company.
• Supportive team environment and ongoing training.
• Provision of cleaning supplies and equipment.
• Company uniform provided.