Reservationist: Accommodation and Events

Ejobdesign; Stellenbosch; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality establishment in Stellenbosch is seeking a Reservationist for Accommodation and Events. The role involves managing bookings, responding to guest enquiries, and maintaining guest profiles. Ideal candidates should have a Matric Certificate, a Hospitality Diploma, and relevant experience. We offer a comprehensive remuneration package and opportunities for growth.

Benefits

Comprehensive remuneration package

21 working days annual leave

Training and development opportunities

Qualifications

• Matric Certificate or equivalent and a Hospitality Diploma required.
• At least 2 years’ experience in Reservations and/or Front Office.
• Proficiency in Opera and strong administrative skills.

Responsibilities

• Manage room and event bookings daily.
• Respond to all enquiries and proposals efficiently.
• Ensure guest profiles are accurately updated at the time of booking.

Skills

Administrative skills

Data entry

Organizational skills

Time-management skills

Education

Matric Certificate or equivalent

Hospitality Diploma

Tools

Opera Property Management System

MS Office

Job description

People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.

We offer an empowering environment, a comprehensive remuneration package that includes risk benefits, 21 working days of annual leave, additional company benefits, as well as training and development opportunities.

Reservationist: Accommodation and Events

As our Reservationist: Accommodation and Events, you will respond to all enquiries and proposals efficiently and offer service excellence.

Your role will include updating room and event bookings daily, managing all enquiries, and ensuring all guest profiles are accurately updated at the time of booking. You will produce documentation for group accommodation and event bookings.

Requirements include a Matric Certificate or equivalent, a Hospitality Diploma, and at least 2 years’ experience in Reservations and/or Front Office. Strong administrative, data entry, organizational, and time-management skills are essential. Proficiency in Opera or other Property Management Systems and MS Office is required.

Closing date: 30 July 2025

We are an equal opportunity employer. Only shortlisted external applicants will be contacted.

To apply, send your CV to hroudewerf.co.za. Please specify the job title in the subject line of your email. Applications should be submitted by no later than the close of business on 30 July 2025.

If you do not hear from us within 2 weeks after the closing date, please consider your application unsuccessful. Preference will be given to candidates who meet the requirements of our Employment Equity Plan.

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