Reputation Management Consultant

Discovery Limited; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking an Influencer Relations Specialist to enhance its reputation management efforts. This role involves supporting media relations, building relationships with key influencers, and creating engaging content across various platforms. The ideal candidate will possess exceptional communication skills, a passion for digital platforms, and a strong understanding of South African online communities. Join a dynamic team that values innovation and creativity, and contribute to impactful campaigns that resonate with audiences. If you thrive in fast-paced environments and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• 3-5 years in media/stakeholder relations within corporate communications.
• Experience in financial services or management consulting is preferable.

Responsibilities

• Support media relations and influencer engagement across platforms.
• Build relationships with journalists and influencers.
• Create and coordinate media releases and content.

Skills

Verbal and written communication skills

Interpersonal skills

Client-facing meeting skills

Project management skills

Social media engagement

Understanding of online communities

Creativity

Attention to detail

Relationship-building skills

High computer literacy

Education

Honours degree in Media, Corporate Communications, PR, Business Studies

Tools

Microsoft Office

Digital media platforms (Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok)

Job description

Job Description: Influencer Relations Specialist

Location: Discovery, Business Unit: Marketing

Date: 24 Apr

About Discovery: Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

To provide support to the Reputation Management function and to contribute to the delivery of professional and efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company's strategy, performance, products, and key initiatives.

Areas of Responsibility

1. Support the Reputation Management function and contribute to the delivery of professional and efficient influencer relations, across traditional and social media.
2. Ensure that media and other audiences have a clear and continued understanding of the company's strategy, performance, products, and key initiatives.
3. Provide strategic and administrative assistance to the Head of Reputation Management and deliver a professional media relations service for Discovery.
4. Build and maintain good relationships with journalists, bloggers, influencers, and other stakeholders.
5. Assist with events such as media conferences, results presentations, and sponsorship activities.
6. Support campaigns across Discovery by defining goals, analyzing problems, and exploring brand promotion opportunities.
7. Provide strategic reputation support and take accountability for PR and social media elements of projects.
8. Create content, develop ideas, write, curate, and produce reports.
9. Coordinate media releases, speeches, social media content, videos, and other external communications.
10. Respond promptly to queries from individuals, journalists, and organizations.
11. Monitor industry developments and provide feedback.
12. Develop innovative influencer marketing approaches.

Skills & Qualifications

• Exceptional verbal and written communication skills.
• Strong interpersonal skills and emotional intelligence.
• Ability to handle client-facing meetings confidently.
• Positive attitude, creativity, and stakeholder engagement skills.
• Results-oriented with excellent project and time management skills.
• Passion for social influencers and digital platforms.
• Understanding of South African online communities.
• Ability to work independently in fast-paced environments.
• Excellent organization and attention to detail.
• Relationship-building skills and adaptability.
• Self-starter with administrative and stakeholder engagement skills.
• High computer literacy and proficiency in Microsoft Office.
• Familiarity with digital media platforms like Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok.
• Experience developing and implementing communication strategies.
• Ability to thrive in a dynamic environment.

Education & Experience

• Honours degree in Media, Corporate Communications, PR, Business Studies or similar.
• Minimum 3-5 years in media/stakeholder relations within corporate communications, PR, digital, or marketing, preferably in financial services or management consulting.
• Agency or consultancy experience is advantageous.
• Experience in financial services sector is preferable.
• Proven media relations network.

Employment Equity & Opportunities: The company's employment equity plan and targets will be considered. We actively encourage applications from people with disabilities.