Repair & Maintenance Manager

QUALIFICATION:

1. Essential: Grade 12 / Matric Certificate.
2. Tertiary Qualification in Maintenance Management is not essential but preferred.
3. Preferred: Project Management Qualification.
4. Advantageous: OHAS Qualification.

EXPERIENCE:

1. Minimum of 3 - 5 years experience in the same or similar position.
2. Essential: Project Management or Supervisory experience.
3. Advantageous: Previous experience in the hospitality sector.
4. Demonstrated ability to mentor personnel and manage supplier relationships.
5. Extensive technical, practical and leadership experience in the relevant field; including experience in Projects and Maintenance.
6. Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team.
7. A sound knowledge of architectural drawings and layouts, OHAS, and related acts or regulations will be very advantageous.
8. Provide HR support to large teams - including performance appraisals, salary reviews and managing disciplinary issues.

Hands-on Project Management exposure to upgrades / renovations is essential.

RESPONSIBILITIES:

1. Gardens & Grounds: Maintain manicured hotel gardens and ensure all pathways are clean and safe. Oversee irrigation systems and seasonal planting schedules. Prune and trim trees, hedges, and shrubs; remove debris. Care for in-room plants and assist with the kitchen herb and vegetable gardens. Maintain gardening equipment and promote water and energy conservation. Collaborate with the Master Horticulturist on garden planning and execution.
2. Property Maintenance: Conduct annual condition surveys and manage preventative maintenance programs. Plan and oversee property upgrades and daily inspections to ensure operational standards. Ensure all rooms and back-of-house areas meet guest-ready standards.
3. Stores & Equipment: Secure and maintain tools; ensure proper stock levels and ordering procedures. Repair or construct equipment as needed. Follow storekeeping procedures and conduct monthly stock takes.
4. Management & Operations: Lead and coordinate all maintenance activities and assign daily tasks. Keep logs of snag lists and project progress. Ensure clear communication through team meetings and reports. Handle guest interactions professionally and support overall operational excellence. Assist with duty and relief management as needed.
5. Controls & Compliance: Use only approved suppliers and follow procurement procedures. Sign off on all contractor work and track project costs and utilities for savings.
6. Health & Safety: Maintain all fire and safety equipment and ensure the team is trained in emergency protocols. Oversee security systems and key control processes.
7. HR & Staff Management: Manage staffing based on occupancy and project needs. Oversee recruitment, training, uniforms, and attendance. Conduct regular reviews and maintain accurate employee records. Enforce fair discipline and manage staff schedules.

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