Rental Technician - Pretoria, South Africa 1

Arjo; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading healthcare company, Arjo, is seeking a Rental Technician to support the efficient performance of their Rental Operations. The role involves installation, maintenance, and customer interaction for people with mobility challenges. Candidates should have strong troubleshooting skills and a passion for customer service, backed by a Grade 12 education and relevant experience.

Benefits

Professional development opportunities

Supportive training environment

Qualifications

• 1-2 years of work experience in a relevant field.
• Valid driver's license and experience in maintaining a company vehicle.
• Ability to work independently and as part of a team.

Responsibilities

• Install and collect rental systems within the company's SLA.
• Provide customer training and support.
• Maintain vehicle and equipment according to company policies.

Skills

Customer service

Troubleshooting

Relationship building

Education

Grade 12 or equivalent

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

The purpose of the Rental Technicians is to ensure the successful and efficient performance of Rental Operations. This involves supplying rental systems to end-users, uplifting and disinfecting/cleaning the used systems to ensure quick turnaround and availability.

As the Rental Technician (Fixed Term Contract), you will be responsible for:

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge and Experience:

• Delivery, installation, cancellation, and collection duties completed within the company’s SLA and 4-hour turnaround time requirement.
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting / faultfinding on medical pumps and mattresses.
• Provide installation training to end users.
• Adequate stock maintained in vehicle for efficient service turnaround.
• Maintain vehicle in a lawful manner and in accordance with company policies.
• Be available for 24-hour call on a rostered basis or as instructed if/when required.
• Handle & clean products in accordance with company infection control policy.
• Assist in the decontamination process of cleaning pumps and mattresses if/when necessary.
• Advise management of trends and developments in the market.
• Take reasonable care for own safety and that of others at work by reporting any safety hazards, accidents or incidences to your supervisor.
• Conduct regular cycle counts and stock takes.

Administrative Duties:

• Complete installation & cancellation documents on our data capturing system.
• Complete vehicle checklists, handover documents, and cleaning registers.
• Complete transaction logs on all assets (bed days, contracts, serial numbers, service records, contacts, etc.).

Knowledge/Skills/Experience:

• Grade 12 or equivalent.
• At least 1-2 years’ work experience.
• People person, customer service-oriented.
• Valid driver’s license and experience in driving and maintaining a company vehicle.
• Ability to work independently.
• Must be available to work standby after hours during weekdays and on weekends.

Personal Qualities:

• Energetic.
• Team worker & player.
• Excellent time management skills.
• Adhere to policies and procedures.
• Punctual.
• Well spoken and presented.

What We Will Offer In Return:

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. We recognize and value our employees worldwide, offering support, training, and professional development opportunities.

Why Diversity Matters to Us:

At Arjo, we believe in the power of diversity. We encourage applicants from all backgrounds, fostering a more inclusive environment both in the workplace and within the communities we serve.

About Arjo:

At Arjo, we believe empowering movement within healthcare environments is essential to quality care. Our products promote safe and dignified patient handling, including medical beds, hygiene, disinfection, diagnostics, and prevention of pressure injuries and venous thromboembolism. With over 6,500 employees worldwide and 65 years of experience, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo, visit www.arjo.com