Rental Technician (Fixed Term Contract – Permanent)

Arjo; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare solutions company is seeking a Rental Technician in Cape Town. Responsibilities include delivering, installing, and maintaining rental systems for clients. The ideal candidate has customer service experience and a valid driver's license. This role requires independent work and offers a fixed-term contract with potential for extension.

Qualifications

• At least 1-2 years of work experience.
• Valid driver’s license and experience in driving and maintaining a company vehicle.
• Ability to work independently.

Responsibilities

• Deliver, install, and collect rental systems within SLA time frames.
• Maintain adequate stock in the vehicle for efficient service.
• Conduct daily cycle counts and stock takes.

Skills

Customer service orientation

Troubleshooting and fault-finding

Excellent time management skills

Education

Grade 12 or equivalent

Tools

Company vehicle

Job description

Job Title : Rental Technician (Fixed Term Contract – Permanent)

Job Location : Western Cape, Cape Town

Deadline : September 04, 2025

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The purpose of the Rental Technician is to ensure the successful and efficient performance of Rental Operations, including Rental Technicians and Rental Laundry. This involves supplying rental systems to end-users, and up-lifting and disinfecting/cleaning used systems to ensure quick turnaround and availability.

As the Rental Technician (Fixed Term Contract – Permanent), your responsibilities include:

Essential Duties and Responsibilities :

• Delivery, Installation, Cancellation, and Collection Duties: Delivery, installation, and collection of rental systems (pumps and mattresses) with the highest level of skill and customer service, within company SLA time frames of 4 hours.
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting and fault-finding on Medical Pumps and Mattresses.
• Maintain adequate stock in the vehicle for efficient service turnaround.
• Maintain the vehicle in a lawful manner, following company policies.
• Be available for 24-hour call on a rostered basis or as instructed.
• Perform other relevant duties as needed.
• Advise management of market trends and developments.
• Conduct daily cycle counts and stock takes.
• Ensure safe storage and use of laundry agents, using correct cleaning agents in appropriate quantities.
• Clean and decontaminate used assets (rental pumps and mattresses) using industrial washing machines and prescribed chemicals.
• Test cleaned/disinfected assets, fault find, and report faults or damages.
• Pack assets that pass tests, ensuring sufficient stock for Rental Technicians.
• Handle and clean products according to Company Infection Control policies.
• Keep laundry area clean and hazard-free.
• Conduct regular cycle counts, stock takes, and tagging of systems with serial numbers.
• Assist with other rental activities in the field and office as needed.
• Use appropriate PPE and clothing attire.

Administrative Duties :

• Complete installation and cancellation documentation, upload data into the system.
• Maintain daily asset count books.
• Complete laundry asset checklists.
• Assist with installation and cancellation forms when supporting field technicians.
• Maintain daily laundry cleaning logs.
• Keep asset count books and serial number issuance registers updated.
• Perform other administrative duties as required.

Quality System Duties and Responsibilities :

• Maintain compliance with all quality requirements, building quality into all work aspects.

Knowledge and Experience :

• Grade 12 or equivalent.
• At least 1-2 years of work experience.
• Customer service orientation.
• Valid driver’s license and experience in driving and maintaining a company vehicle.
• Ability to work independently.
• Availability for standby after hours during weekdays and weekends.

Personal Qualities :

• Energetic and proactive.
• Team player and good communicator.
• Excellent time management skills.
• Adherence to policies and procedures.
• Punctual and well-presented.
• Well spoken.
• Technical or engineering background is a plus.