Rental Sales Agent

Findojobs South Africa; South Africa; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Un grand groupe de location de voitures recherche un Sales & Customer Service Officer pour rejoindre son équipe à l'aéroport de Queenstown. Le candidat idéal aura de l'expérience en vente ou en service à la clientèle et se réjouit de travailler dans un environnement rapide. Ce poste offre un taux horaire compétitif, des programmes d'incitation attrayants et une formation continue dans un cadre de travail collaboratif.

Benefits

Accès aux remises sur la location de voitures

Formation et développement continu

Programme de bien-être mental

Vêtements de travail fournis

Qualifications

• Précédente expérience en vente ou service client.
• Compétences de communication solides.
• Capacité à travailler dans un environnement dynamique et sous pression.

Responsibilities

• Accueillir les clients et les aider à louer des véhicules.
• Traiter les contrats de location avec précision.
• Atteindre ou dépasser les objectifs de vente.

Skills

Customer Service

Sales

Communication

Job description

Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Queenstown Airport team on a full time basis!

A competitive hourly rate + generous, uncapped incentive scheme

Opportunity to maximise your income based on your exceptional performance with our incentive program

Ongoing training and development

Employee Referral Program - earn $$ when you successfully refer a candidate

Company uniform provided

Generous employee discounts including discounted car rental for staff, family and friends, annual flu vaccinations, Accor and more!

Access to an international brand with opportunities to work nationally and globally

Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness

Great culture, working with an energetic, supportive and high performing team

Some of the key responsibilities include:

• Greet customers and assist them in renting vehicles as based on their preferences and needs
• Process rental agreements accurately and efficiently
• Address customer inquiries and concerns promptly and professionally
• Inspect vehicles before and after rental periods, noting any damages
• Achieve or exceed sales targets
• Maintain knowledge of current promotions, services, and products to assist with sales efforts
• Build strong customer relationships to encourage repeat business and referrals
• Refuel and transport vehicles

To be considered, you should possess:

• Previous experience in sales, customer service or retail
• Car rental experience is highly desirable
• Strong communication skills and ability to interact with customers
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
• Valid New Zealand driver's license with a clean driving record
• Current and ongoing New Zealand work rights

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.