Remote WordPress Tech Support Pro

VirtuHire; Wes-Kaap; Remote; ZAR 25,000 - 35,000; Part time

Job summary

A digital services company seeks a Tech Support Specialist to troubleshoot and resolve website issues, focusing on WordPress platforms. Key responsibilities include diagnosing errors, managing plugins, and ensuring website stability. The ideal candidate will have strong experience in troubleshooting, a basic knowledge of HTML and CSS, and the ability to work independently. This is a freelance role that offers remote working, making it an excellent opportunity to contribute to various digital projects.

Qualifications

• Strong experience troubleshooting WordPress websites.
• Understanding of how plugins, themes, and CMS systems interact.
• Basic knowledge of HTML, CSS, and website architecture.

Responsibilities

• Diagnose and resolve website issues such as errors and bugs.
• Manage plugin updates and ensure compatibility.
• Test and repair contact forms and submission flows.
• Address loading speed issues and monitor for errors.
• Respond to assigned technical tickets and tasks.

Skills

Troubleshooting WordPress websites

Analytical skills

Problem-solving

Job description

A digital services company seeks a Tech Support Specialist to troubleshoot and resolve website issues, focusing on WordPress platforms. Key responsibilities include diagnosing errors, managing plugins, and ensuring website stability. The ideal candidate will have strong experience in troubleshooting, a basic knowledge of HTML and CSS, and the ability to work independently. This is a freelance role that offers remote working, making it an excellent opportunity to contribute to various digital projects.