Remote Travel Operations Specialist

Placements24; Polokwane; Hybrid; ZAR 240,000 - 420,000; Full time

Job summary

Placements24 is seeking a Remote Tourism Operations Coordinator to manage itineraries, liaise with operators, and ensure seamless travel experiences for clients worldwide. This fully remote role offers flexibility and the chance to work from anywhere.

The ideal candidate will be highly organized, communicate clearly, and be proficient with booking systems and MS Office. You should thrive in a proactive, client-facing environment and enjoy travel.

Qualifications

• Proven experience in tourism operations, travel agency, or similar customer service role.
• Excellent organisational and time-management skills with the ability to multi-task.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate and manage daily tourism operations, ensuring bookings and itineraries are up-to-date.
• Communicate with clients, suppliers and internal teams to confirm details and resolve discrepancies.
• Handle booking modifications, cancellations and special requests efficiently.
• Prepare and distribute travel documents and information packs to clients.
• Monitor travel arrangements and provide support to travellers during trips.
• Troubleshoot and resolve operational issues during travel.
• Maintain accurate records of bookings, payments, and client communications.
• Assist in developing and improving operational processes and procedures.
• Stay informed about travel regulations and industry trends.

Skills

Organisational skills

Time management

Written communication

Verbal communication

Remote work

Travel booking systems

Tools

MS Office Suite

Travel booking systems

Job description

Placements24 is seeking a Remote Tourism Operations Coordinator to manage itineraries, liaise with operators, and ensure seamless travel experiences for clients worldwide. This fully remote role offers flexibility and the chance to work from anywhere.

The ideal candidate will be highly organized, communicate clearly, and be proficient with booking systems and MS Office. You should thrive in a proactive, client-facing environment and enjoy travel.