Remote Spa Operations Leader for Virtual Wellness

Placements24; Polokwane; Ibrido; ZAR 1.992.000 - 2.988.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote work

Executive-level salary

Performance-based bonuses

Professional development opportunities

Innovative culture

Descrizione del lavoro

Placements24 is seeking a highly motivated Senior Spa Manager & Operations Lead for a fully remote role. You will oversee strategic planning, operational efficiency, and client experience across a growing portfolio of virtual wellness services.

You will manage a remote team of therapists, ensure service quality, optimize workflows, and drive growth with innovative strategies, leveraging technology to maintain high standards and client satisfaction.

Competenze

• 7+ years of progressive spa management or wellness operations experience; 3+ years in a leadership role.
• Experience managing remote teams and operations.
• Budget management and financial oversight experience.
• Proficient with digital tools for team management, scheduling, communication, and reporting.

Mansioni

• Develop and implement operational strategies for remote spa and wellness services.
• Mentor a diverse team of remote therapists and ensure service adherence.
• Oversee service quality control and client feedback mechanisms.
• Manage scheduling, resources, and budgets for remote delivery.
• Identify opportunities for service innovation and expansion of remote offerings.
• Ensure compliance with health, safety, and privacy regulations in a remote context.
• Analyze data to identify trends and areas for improvement.
• Collaborate with marketing and sales for client acquisition and retention.

Conoscenze

Remote team management

Leadership

Strategic planning

Budget management

Operational management

Communication

Formazione

Hospitality Management degree

Business Administration degree

Descrizione del lavoro

Placements24 is seeking a highly motivated Senior Spa Manager & Operations Lead for a fully remote role. You will oversee strategic planning, operational efficiency, and client experience across a growing portfolio of virtual wellness services.

You will manage a remote team of therapists, ensure service quality, optimize workflows, and drive growth with innovative strategies, leveraging technology to maintain high standards and client satisfaction.