Remote Senior VoIP Architect: Scale & Optimize Voice

Placements24; Paarl; Híbrido; ZAR 700 000 - 1 100 000; Tempo integral

Resumo da oferta

Placements24 is seeking a Senior VoIP Engineer to design, implement, and optimize complex VoIP systems for a fully remote team across South Africa. You will ensure reliability and performance of voice infrastructure serving diverse clients.

You will work with PBX, SBCs and call manager platforms, troubleshoot issues, and advance network strategies for superior call quality. Remote collaboration, strong communication, and a drive to stay ahead of VoIP trends are essential.

Qualificações

• Bachelor's degree in Computer Science, Telecommunications, or related field; equivalent experience considered.
• Minimum of 5 years hands-on VoIP engineering experience.
• Strong knowledge of SIP, H.323, RTP, RTCP.
• Experience with Asterisk, Cisco Call Manager, Avaya or similar platforms.
• Familiarity with SBCs (Patton, Oracle Acme Packet) and QoS.
• Experience with call centre tech and ACD systems is a plus.

Responsabilidades

• Design, deploy, and manage VoIP systems including PBX and SBCs.
• Configure call manager platforms and voicemail systems.
• Troubleshoot VoIP quality, connectivity, and service availability.
• Develop network optimisation strategies for high-quality calls.
• Manage SIP trunking and interoperability with providers.
• Document VoIP infrastructure, configurations, and procedures.
• Collaborate with network IT teams for voice/data integration.
• Monitor performance and implement outage-prevention measures.
• Stay current with VoIP technologies and best practices.
• Provide guidance to junior engineers and support staff.

Conhecimentos

VoIP engineering

SIP

H.323

RTP/RTCP

IP networking

Remote teamwork

Project management

VoIP troubleshooting

Formação académica

Bachelor's degree in Computer Science/Telecommunications

Ferramentas

Asterisk

Cisco Call Manager

SBCs (Patton/Oracle Acme Packet)

VoIP platforms

Descrição da oferta de emprego

Placements24 is seeking a Senior VoIP Engineer to design, implement, and optimize complex VoIP systems for a fully remote team across South Africa. You will ensure reliability and performance of voice infrastructure serving diverse clients.

You will work with PBX, SBCs and call manager platforms, troubleshoot issues, and advance network strategies for superior call quality. Remote collaboration, strong communication, and a drive to stay ahead of VoIP trends are essential.