About the Role
Our client, a global leader in the design and manufacturing of cutting-edge semiconductors and embedded solutions, is seeking an experienced and highly motivated Remote Senior Field Application Engineer (FAE) to join their expanding team. This is a fully remote position, allowing you to work from anywhere within South Africa. As a Senior FAE, you will be the primary technical interface between the company and its key customers, providing deep technical expertise on embedded systems, microcontrollers, and related technologies. Your role will involve understanding customer application requirements, recommending suitable hardware and software solutions, conducting technical presentations, and supporting customers throughout their design cycle. This position demands a strong technical background, excellent communication skills, and the ability to build rapport and trust with engineering teams at client sites. You will be instrumental in driving the adoption of our client's innovative technologies.
Key Responsibilities
- Engage with customers to understand their embedded system application requirements and challenges.
- Provide in-depth technical support and guidance on the selection and implementation of microcontrollers, SoCs, and related embedded components.
- Develop and deliver compelling technical presentations, demonstrations, and training sessions.
- Assist customers with hardware and software design challenges, including debugging and performance optimization.
- Create reference designs, application notes, and technical documentation to facilitate customer adoption.
- Collaborate closely with internal sales, marketing, and R&D teams to address customer needs and provide feedback.
- Build and maintain strong relationships with key technical decision-makers at customer sites.
- Troubleshoot complex technical issues and provide timely and effective solutions.
- Stay abreast of industry trends, competitive landscape, and new technologies in the embedded systems domain.
- Represent the company at technical conferences and trade shows.
Requirements
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline.
- Minimum of 7 years of experience in embedded systems design, application engineering, or a similar technical role.
- Deep understanding of microcontroller architectures (e.g., ARM Cortex-M/A), peripherals, and memory technologies.
- Proficiency in C/C++ programming and embedded software development tools.
- Experience with debugging tools (e.g., JTAG, logic analyzers, oscilloscopes).
- Familiarity with RTOS (Real-Time Operating Systems) and communication protocols (e.g., I2C, SPI, UART, USB, Ethernet).
- Excellent analytical, problem-solving, and communication skills.
- Proven ability to work independently and manage multiple projects simultaneously in a remote setting.
- Strong presentation skills and the ability to articulate complex technical concepts clearly.
- Previous FAE experience is highly desirable.
- Willingness to travel occasional for customer visits and team meetings.
Benefits
- Fully remote work environment offering excellent work-life balance.
- Highly competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous retirement savings plan.
- Significant opportunities for professional growth, continuous learning, and industry exposure.
- Work with state-of-the‑art semiconductor technologies.
- Potential for international travel and collaboration.
- Annual leave and paid holidays.