Remote Senior Aesthetician & Client Experience Lead

Placements24; Midrand; Hybrid; ZAR 560,000 - 840,000; Full time

Benefits offered by this job

Fully remote work arrangement

Performance-based bonuses

Professional development opportunities

Product access and training

Job summary

Placements24 is seeking a Senior Aesthetician & Client Relations Manager for a fully remote role. You will lead virtual consultations, build strong client relationships, and develop personalized skincare plans while guiding clients toward wellness goals from home.

Ideal candidates have 5+ years in aesthetics, deep skincare knowledge, and experience with CRM systems. Remote collaboration and proactive communication are essential for success in our distributed team.

Qualifications

• Licensed aesthetician with at least 5 years in beauty/wellness.
• Proven ability to build client relationships.
• Experience with virtual consultations and CRM systems.

Responsibilities

• Conduct comprehensive virtual consultations with clients to assess skin health and wellness goals.
• Develop personalized skincare and wellness routines and treatment plans.
• Provide expert guidance on aesthetic concerns including anti-aging, acne, and hyperpigmentation.
• Nurture client relationships with proactive follow-ups to ensure satisfaction and loyalty.
• Address client inquiries promptly and professionally as primary contact for escalated concerns.
• Collaborate with product teams to relay client needs and trends.
• Maintain accurate client records in the CRM system.
• Stay updated on advancements in aesthetic treatments and skincare technologies.
• Contribute to online content like blogs and tutorials to educate clients.

Skills

Client relationship management

Communication skills

Aesthetic skincare knowledge

Remote collaboration tools

Education

Licensed aesthetician certification

Tools

CRM software

Zoom

Slack

Job description

Placements24 is seeking a Senior Aesthetician & Client Relations Manager for a fully remote role. You will lead virtual consultations, build strong client relationships, and develop personalized skincare plans while guiding clients toward wellness goals from home.

Ideal candidates have 5+ years in aesthetics, deep skincare knowledge, and experience with CRM systems. Remote collaboration and proactive communication are essential for success in our distributed team.