Remote Operations Analyst - Research & Process Improvement

YO AI Labs; Johannesburg; Remote; ZAR 420,000 - 700,000; Full time

Job summary

micro1 seeks a versatile Business Analyst, Researcher, or Operations Specialist to support a writing-focused AI training project. You will analyze business scenarios, gather stakeholder insights, and conduct both quantitative and qualitative research, with emphasis on clear communication and actionable recommendations.

No prior AI experience is required, and candidates will work remotely, collaborating across teams to produce reports, memos, and process documentation.

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.

Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Skills

Business Analysis

Research

Operations Management

Stakeholder Communication

Report Writing

Analytical Writing

Data Interpretation

Tools

Excel

SQL

Job description

micro1 seeks a versatile Business Analyst, Researcher, or Operations Specialist to support a writing-focused AI training project. You will analyze business scenarios, gather stakeholder insights, and conduct both quantitative and qualitative research, with emphasis on clear communication and actionable recommendations.

No prior AI experience is required, and candidates will work remotely, collaborating across teams to produce reports, memos, and process documentation.