Operations Management Expert - Remote

YO AI Labs; Cape Town; Remote; ZAR 558,000 - 837,000; Part time

Job summary

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

The role is remote and contracted, focusing on extracting insights, data interpretation, and producing reports and memos for AI training teams.

Qualifications

• 3+ years in business analysis, research, or operations.
• Strong analytical, research, and writing skills.
• Experience interpreting data and communicating insights.

Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel or SQL.
• Develop reports, memos, and process documentation.
• Identify process improvements and provide recommendations.
• Communicate complex findings clearly and effectively.

Skills

Business Analysis

Requirements Gathering

Quantitative Research

Qualitative Research

Data Analysis

Process Improvement

Stakeholder Communication

Report Writing

Analytical Writing

Tools

Excel

SQL

Job description

Business Analyst / Researcher / Operations Specialist

Role Type: Contractor
Location: Remote

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

Key Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Required Skills

• Business Analysis & Requirements Gathering
• Quantitative & Qualitative Research
• Data Analysis (Excel/SQL)
• Process Improvement & Operations Management
• Stakeholder Communication
• Report & Memo Writing
• Complex Information Synthesis
• Analytical Writing

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.