Remote Luxury Safari Lodge Manager

Kendrick Recruitment; Mpumalanga; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

Kendrick Recruitment is currently seeking an experienced Lodge Manager to join a prestigious luxury safari game reserve situated in the Sabi Sand, Mpumalanga. This is an exciting opportunity for a highly motivated hospitality professional who has strong leadership skills, excellent operational knowledge and a genuine passion for delivering exceptional guest experiences within a luxury safari environment.

The position requires hands-on leadership to manage a multi-department lodge, including

Qualifications

• Proven experience in a Lodge Manager, General Manager, Operations Manager or similar senior hospitality position.
• Previous experience within a luxury safari lodge, game reserve or high-end hospitality environment is essential.
• Strong leadership, people management and team development skills.
• Excellent guest relations and communication abilities.
• Strong operational and organizational skills.
• A solid understanding of lodge financial management, budgeting and cost control.
• Ability to manage multiple departments and priorities effectively.
• Strong problem-solving skills with a calm and professional approach.
• Excellent attention to detail and a commitment to maintaining high standards.
• A hands-on management style with the ability to lead and motivate a diverse team.
• Strong understanding of luxury hospitality and guest experience.
• Professional presentation and excellent interpersonal skills.
• Flexibility to work within the requirements of a remote safari lodge environment.
• A genuine passion for hospitality, conservation and the safari industry would be highly advantageous.

Responsibilities

• The Lodge Manager will take overall responsibility for the day-to-day operations of the lodge.
• The Lodge Manager will ensure that consistently high standards of service, hospitality and guest satisfaction are maintained.
• The role will involve leading, managing and developing the lodge team to create a professional, motivated and positive working environment.
• The successful candidate will oversee all lodge departments and ensure effective communication between operational teams.
• The position will require strong financial and administrative oversight, including budgeting, cost control and stock management.
• The Lodge Manager will be responsible for maintaining excellent relationships with guests and ensuring their stay exceeds expectations.
• The successful candidate will handle guest feedback and resolve any operational or service-related matters professionally and efficiently.
• The role will involve coordinating lodge activities and ensuring seamless daily operations.
• The successful candidate will work closely with senior management to achieve operational, financial and service objectives.
• The position requires a hands-on management approach and the ability to lead by example.
• The Lodge Manager will ensure that company policies, health and safety standards and operational procedures are consistently followed.

Skills

Leadership

Guest relations

Operational management

Budgeting

Cost control

Staff development

Communication

Problem-solving

Attention to detail

Interpersonal skills

Tools

none

Job description

Kendrick Recruitment is currently seeking an experienced Lodge Manager to join a prestigious luxury safari game reserve situated in the Sabi Sand, Mpumalanga. This is an exciting opportunity for a highly motivated hospitality professional who has strong leadership skills, excellent operational knowledge and a genuine passion for delivering exceptional guest experiences within a luxury safari environment.

The position requires hands-on leadership to manage a multi-department lodge, including