Remote LinkedIn Assistant | Text Message & E-Mail Support Agent | Social Media Community Manage[...]

SAWOO; Durban; Remote; ZAR 50,000 - 200,000; Full time

Job summary

An exciting opportunity awaits at a fast-growing, remote-first company specializing in community building for decision-makers. In this role, you'll support a dynamic team by managing LinkedIn communications and assisting with community management tasks. If you are detail-oriented, proactive, and enjoy working in a collaborative environment, this position is perfect for you. You'll engage with professionals from renowned companies while contributing to a vibrant community. Join us and take part in shaping the future of professional networking, all from the comfort of your home!

Benefits

Remote Work

Collaborative Culture

Health and Wellbeing Support

Opportunities for Responsibility

Community Building Experience

Qualifications

• Detail-oriented with excellent time management skills.
• Proficient in English and German at C1 level.

Responsibilities

• Support community operations by handling essential tasks.
• Maintain LinkedIn and email workflows for community engagement.

Skills

Attention to Detail

Time Management

English (C1 Level)

German (C1 Level)

Proactive Attitude

Communication Skills

Education

Minimum 2 Years Professional Experience

Tools

Google Workspace

Microsoft Office

Job description

Intro

Are you detail-oriented and passionate about working on a computer from the comfort of your home? Would you enjoy supporting a dynamic team with structured tasks that help build professional communities? If so, this role is perfect for you!

Start Date

You should be able to start not later than 01.06.2025.

Compensation

Your salary will be based on your location and experience, with a maximum of €2,100 for a 40-hour workweek. Vacation, public holidays, and sick days are covered.

About SAWOO

SAWOO is a fast-growing, remote-first company based in Munich with a 15-person team spread across six countries. We specialize in building and running communities for decision-makers in medium and large companies, helping them grow through collaborative learning and networking. To this end, we organize physical and virtual network meetings, conferences, podcasts, and other networking opportunities for our community members. Furthermore, we operate websites as well as LinkedIn and WhatsApp channels through which we publish custom content such as posts, newsletters, and blog posts and connect community members. Our current portfolio includes 10 communities, each tailored to a specific audience of executives from renowned companies such as BCG, EY, Bosch, Porsche, Lufthansa, BMW, Amazon, Siemens and many more. Our goal is to welcome two million active members to our communities by 2034.

Your tasks

You will support our communities and our team by handling repetitive but essential tasks that ensure smooth community operations. Your role focuses on maintaining LinkedIn and email-based workflows and assisting with community management tasks, particularly in acquiring new members for our communities and sparking engagement.

Specific Tasks Include

1. Contacting potential community members with pre-written messages via LinkedIn
2. Sending invitations to potential and existing community members via LinkedIn and email
3. Responding to incoming LinkedIn comments using templates that you modify based on the situation
4. Reviewing people who interacted with our content and contacting those who could benefit from being part of our communities via a direct message on LinkedIn
5. Sending invitations to follow our LinkedIn community pages
6. Scheduling posts on LinkedIn
7. Maintaining our community member database (CRM)

Your Goals:

1. Error-free work and clean execution: You work with great attention to detail. Especially, the LinkedIn communication you send should be flawless.
2. Performance orientation and efficiency: You are eager to go the extra mile, work swiftly on the computer, and can send as many as 150 pre-formulated messages per hour.
3. Excellent time management: Your time management is outstanding, and you can easily handle multiple tasks simultaneously.

Your profile

1. You speak and write English and German at a minimum C1 level and are highly proficient in spelling and grammar. Speaking French is optional.
2. You are able to start as soon as possible with a 40-hour workweek.
3. You are available during our core working hours—Monday to Friday, 8:00 AM to 6:00 PM—while arranging your precise working times within a certain range, in agreement with us.
4. You have a minimum of 2 years of professional experience, e.g., as an (office) assistant, support staff, administrator, customer support agent, call center agent, etc.
5. You have previous remote work experience, are skilled with computers and the internet, and have a fast and stable internet connection.
6. Beneficial, but not mandatory, you speak and write German at a minimum C1 level.
7. You are fully committed, proactive, and eager to go the extra mile.
8. You are reliable and work with great attention to detail.
9. You enjoy working under clear guidance, with established processes, and don't mind repetitive tasks.
10. You have advanced experience with Google Workspace or Microsoft Office, particularly Excel or Sheets. You are proficient in tasks such as entering and formatting data, using basic formulas, sorting, and filtering data effectively.
11. You are willing to travel once or twice a year for potential company meetings.

Benefits

1. Remote-First: We are an exciting international team of 15 people from 6 different nations, thanks to remote work. We support you with any material you need. Nevertheless, we physically meet about 1-2 weeks per year.
2. Take Responsibility: We encourage entrepreneurial thinking at all levels. The best ideas win, and if you take initiative you have the freedom to drive us forward and will be rewarded with more responsibility and advancement in your career.
3. Collaborative Culture: Thrive in a collaborative environment where helping one another and working together as a championship-winning team of A-players is the norm.
4. Community Building: Engage in the fun and rewarding experience of building and nurturing a professional community of leaders.
5. Great Insights: Experience first-hand how a fast-paced, young, internationally oriented company operates. Work together with well-known corporates like Bitkom and H&Z and participate in our growth.
6. A Healthy Mind in a Healthy Body: We foster the health of our employees by contributing to their wellbeing costs, e.g., by the use of EGYM-Wellpass’ network of 6,500 sports and wellness facilities.

Outro

Here you can find our company values – Company Values
For more information and insights, visit our website – SAWOO Career
Do we fit each other? – Then please send us your complete application in German or English, including:

1. Resume
2. Cover letter

Attention: Applications in other languages, such as French, or without a cover letter will not be considered.

We look forward to hearing from you!