Remote Hair and Beauty Advisor

Placements24; Upington; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Remote salary

Flexible work from home

Training on products and trends

Online beauty advisory service

Employee discounts on products

Job summary

Placements24 is seeking a dynamic Remote Hair and Beauty Advisor to join our customer engagement team from the Upington region. You will provide expert guidance on hair care, styling, and beauty products to online clients, helping them choose solutions that suit their needs and goals.

In this remote role, you will use digital channels and CRM tools to deliver personalised recommendations, stay updated on industry trends, and contribute fresh online content while supporting customers from home.

Qualifications

• Extensive knowledge of hair care, styling, and beauty products.
• Previous experience in a customer service, advisory, or consulting role within the beauty industry.
• Excellent verbal and written communication skills for online interactions.
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency with digital communication tools and CRM systems.
• A genuine passion for hair and beauty and helping clients achieve desired results.

Responsibilities

• Provide expert virtual consultations on hair care, styling, and beauty products.
• Assist customers in selecting appropriate products based on their needs and hair/skin type.
• Answer customer inquiries regarding product usage, ingredients, and benefits.
• Stay current with industry trends, new product launches, and best practices in hair and beauty.
• Document customer interactions and feedback accurately.
• Contribute to developing engaging online content related to hair and beauty advice.

Skills

Hair care knowledge

Customer service

Online communication

Remote work

Product recommendations

CRM proficiency

Tools

CRM systems

Job description

About the Role

Our client is looking for a dynamic and knowledgeable Remote Hair and Beauty Advisor to join their customer engagement team, operating virtually from the Upington region. This role is crucial in providing expert advice and personalized recommendations to clients seeking hair and beauty solutions online. You will interact with customers through various digital channels, offering guidance on product selection, usage, and styling techniques. The ideal candidate has a comprehensive understanding of the hair and beauty industry, excellent communication skills, and a passion for assisting clients in achieving their aesthetic goals from the convenience of their home.

Key Responsibilities

• Provide expert virtual consultations on hair care, styling, and beauty products.
• Assist customers in selecting appropriate products based on their needs and hair/skin type.
• Answer customer inquiries regarding product usage, ingredients, and benefits.
• Stay current with industry trends, new product launches, and best practices in hair and beauty.
• Document customer interactions and feedback accurately.Contribute to developing engaging online content related to hair and beauty advice.

Requirements

• Extensive knowledge of hair care, styling, and beauty products.
• Previous experience in a customer service, advisory, or consulting role within the beauty industry.
• Excellent verbal and written communication skills for online interactions.
• Ability to work independently and manage time effectively in a remote setting.
• Proficiency with digital communication tools and CRM systems.
• A genuine passion for hair and beauty and helping clients achieve desired results.

Benefits

• Competitive remote salary with potential performance bonuses.
• Flexible work environment, allowing you to work from home.
• Access to continuous training on products and industry trends.
• Be part of an innovative online beauty advisory service.
• Employee discounts on a wide range of hair and beauty products.