Remote Gaming Moderation Specialist

LE001 ModSquad, Inc.; South Africa; Remote; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

ModSquad is seeking Gaming Moderation Specialists to support a global gaming project. As an independent contractor, you will monitor in-game activity, document observations, and prepare clear reports while following project guidelines.

Requirements include a passion for gaming, fluent English, excellent observational skills, and the ability to work independently with minimal supervision. Weekly commitment of at least 10 hours, weekend availability, and remote work.

Qualifications

• A genuine passion for gaming, especially PC and online multiplayer.
• Excellent observational skills and attention to detail.
• Professional fluency in English with strong written communication.
• Ability to work independently with limited supervision.
• Strong organizational skills and reliability.
• Willingness to follow detailed project guidelines.
• Experience in gaming moderation or QA is a plus but not required.

Responsibilities

• Monitor in-game player activity according to project guidelines.
• Identify and document unusual or potentially concerning gameplay patterns.
• Review observations and gather information for investigation.
• Prepare clear, accurate, and objective reports for project review.
• Follow procedures for documenting and escalating concerns.
• Maintain attention to detail during shifts.
• Adapt to changing guidelines and game features.
• Communicate professionally with leadership and teammates.
• Maintain confidentiality and project security.

Skills

Gaming passion

Attention to detail

Fluent English

Independent work

Observation skills

Analytical thinking

Follow procedures

Job description

We Could Use Someone Like You in Our Crew. We are recruiting Gaming Moderation Specialists to support a global gaming project. In this role, you'll help maintain a fair and positive gaming environment by monitoring in-game activity, identifying potential concerns, and documenting observations for further review. You'll work within a dynamic gaming environment where attention to detail, sound judgment, and the ability to follow established procedures are essential. We're looking for individuals who genuinely enjoy gaming, are comfortable navigating online multiplayer environments, and can work independently while maintaining a high level of accuracy, professionalism, and accountability.

Project Availability and Commitment Schedule

Project operations run 24 hours a day, seven days a week, with scheduling based on project coverage needs. Weekly Commitment: Minimum of 10 hours per week. Weekend Availability: Required. Candidates should be able to support some Saturday and/or Sunday hours. Project Duration: This opportunity may be temporary, with continuation dependent on project and client needs. Work Arrangement: Remote, independent contractor opportunity. Actual working hours and shift availability will depend on project requirements and scheduling needs.

What you will do

• Monitor in-game player activity in accordance with established project guidelines.
• Identify and document unusual or potentially concerning gameplay patterns.
• Review observations carefully and gather relevant information to support further investigation.
• Prepare clear, accurate, and objective reports for project review.
• Follow established procedures for documenting and escalating potential concerns.
• Maintain consistent attention to detail during assigned monitoring shifts.
• Adapt to changing project guidelines, game features, and operational requirements.
• Communicate professionally with project leadership and teammates.
• Maintain confidentiality and adhere to project security and operational standards.

Candidates Qualifications

• A genuine passion for gaming, particularly PC gaming and online multiplayer environments.
• Familiarity with gaming mechanics, player behavior, and common gaming terminology.
• Professional fluency in English, including strong written communication skills.
• Excellent observational skills and attention to detail.
• Strong critical-thinking, analytical, and problem-solving abilities.
• The ability to distinguish factual observations from assumptions.
• Sound judgment when identifying issues and determining when escalation is appropriate.
• A demonstrated ability to work independently with limited supervision.
• Strong organizational skills, reliability, and accountability.
• The ability to follow detailed instructions and consistently apply project guidelines.
• Comfort learning new systems, processes, and game environments.
• A willingness to receive feedback and adapt to changing project needs.
• Previous experience in gaming moderation, quality assurance, community moderation, or other detail-oriented monitoring roles is an advantage but is not required.

Required System Specifications

Candidates must have access to a dedicated Windows PC that meets or exceeds the following requirements:

Operating System: Windows 11Processor: Intel® Core™ i3 (4.0 GHz or higher) or AMD Ryzen™ 3 (3.5 GHz or higher)Memory: 16 GB RAM minimumGraphics: NVIDIA GeForce GTX 1050, AMD Radeon RX 570, or equivalentStorage: At least 50 GB of available SSD spaceInternet: Reliable broadband connection with a minimum of 50 Mbps download and 10 Mbps upload speeds (fiber preferred)

Additional System Requirements

• Willingness to install ModSquad's required security software and two-factor authentication (2FA) application
• Access to a webcam or smartphone capable of taking clear photos for identity verification
• A quiet, secure, and dedicated workspace free from distractions
• A high-quality headset with a noise-canceling microphone
• Dual monitors are strongly recommended to support productivity and efficient multitasking

About ModSquad

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren't at liberty to talk about. We support over 50 languages in more than 90 countries. We're primarily a remote company so you've already seen your office.

Equal Opportunity Employment

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills.

Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

Work remotely. Set your own schedule. Pick your projects. And work with the best brands on the planet alongside great people. It's the best gig there is.

Learn more. Start with the Mod Contractor FAQ.

If you still have questions or need accommodations, shoot us an email: [e-mail].