Remote Fiber Optic Technician

Placements24; Gauteng; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Remote work from anywhere in SA

Job summary

Placements24 is seeking a highly skilled Remote Fiber Optic Technician to join a national team. The role involves remote installation, configuration, troubleshooting, and maintenance of fiber optic networks across South Africa.

You will diagnose issues remotely, test equipment, and contribute to service quality while coordinating with field technicians when needed. The ideal candidate has at least 4 years of hands-on fiber experience, knowledge of splicing and testing methods, and strong

Qualifications

• Relevant technical diploma or certification in Telecommunications or related field.
• Minimum of 4 years hands-on experience with fiber optic networks.
• Knowledge of splicing, termination, and testing methodologies.
• Proficiency with fiber optic test equipment and remote diagnostics.
• Strong written and verbal communication; ability to work independently.

Responsibilities

• Remotely diagnose and resolve fiber optic network issues.
• Perform remote configuration and testing of network devices (OLT, ONT).
• Analyze network performance data and generate health reports.
• Coordinate with field technicians for remote or hands-on work.
• Document troubleshooting steps and network changes accurately.
• Provide technical support to end-users and field teams.
• Stay updated on fiber optic technologies and best practices.
• Participate in on-call remote support outside business hours.
• Identify preventive measures to maintain network integrity.
• Collaborate with engineering on upgrades and maintenance plans.

Skills

Fiber optic splicing

Remote diagnostics

FTTx architectures

Troubleshooting

Communication skills

Education

Diploma in Telecommunications

Tools

OTDR

Optical power meters

Job description

About the Role

Our client is seeking a highly skilled and self-motivated Remote Fiber Optic Technician to join their expanding national team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa, provided you have reliable internet connectivity. You will be responsible for the remote installation, configuration, troubleshooting, and maintenance of fiber optic networks, ensuring seamless connectivity and optimal performance for our diverse client base. This role requires a proactive individual with a keen eye for detail and a strong understanding of fiber optic technologies, splicing techniques, and testing procedures. You will play a crucial role in upholding the integrity and efficiency of our client's advanced fiber optic infrastructure, contributing directly to the delivery of high-speed internet services across the country. The ideal candidate is an independent problem-solver who thrives in a remote work environment and possesses exceptional communication skills.

Key Responsibilities

• Remotely diagnose and resolve issues related to fiber optic network performance and connectivity.
• Perform remote configuration and testing of fiber optic equipment, including OLTs, ONTs, and other network devices.
• Analyze network performance data and generate reports on network health and efficiency.
• Coordinate with field technicians for hands-on repairs or installations when remote resolution is not possible.
• Document troubleshooting steps, resolutions, and network changes accurately.
• Provide technical support to end-users and field teams regarding fiber optic services.
• Stay updated on the latest fiber optic technologies, standards, and best practices.
• Participate in on-call schedules to provide remote support outside of standard business hours.
• Proactively identify potential network issues and implement preventive measures.
• Collaborate with engineering teams on network upgrades and maintenance plans.

Requirements

• A relevant technical diploma or certification in Telecommunications, Electronics, or a related field.
• Minimum of 4 years of hands-on experience working with fiber optic networks.
• Demonstrated knowledge of fiber optic splicing, termination, and testing methodologies.
• Proficiency with fiber optic test equipment (e.g., OTDR, optical power meters).
• Experience with network management systems and remote diagnostic tools.
• Strong understanding of FTTx architectures and telecommunications principles.
• Excellent troubleshooting and problem-solving abilities, especially in a remote context.
• Exceptional written and verbal communication skills, with the ability to clearly articulate technical issues.
• Self-discipline and strong time management skills to effectively manage a remote workload.
• Ability to work independently and as part of a distributed team.
• Reliable high-speed internet connection and a suitable home office setup.

Benefits

This role offers a competitive salary, the significant advantage of working remotely from anywhere in South Africa , and the opportunity to be part of a growing company dedicated to expanding internet accessibility. You will receive ongoing training and support to stay at the cutting edge of fiber optic technology. Enjoy the flexibility and autonomy that comes with a remote position while contributing to a vital national infrastructure project.