Remote Catering Operations Lead

Placements24; Noord-Kaap; A distancia; ZAR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Competitive salary

Growth opportunities

Dynamic industry

Descripción de la vacante

Placements24 is seeking a meticulous Remote Catering Operations Coordinator to streamline order flow, coordinate with catering partners, and optimize delivery logistics. This fully remote role emphasizes data-driven decision making, strong communication, and proactive problem solving to ensure high service levels across a growing online catering marketplace.

You will manage end-to-end orders, resolve client inquiries, and contribute to SOP development while maintaining compliance with food

Formación

• Proven experience in operations coordination or similar role in food delivery/c catering.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills across diverse stakeholders.
• Proficiency with online platforms, order management systems, and collaboration tools.
• Able to work independently in a remote setting and meet delivery targets.

Responsabilidades

• Manage end-to-end catering orders from placement to fulfillment.
• Serve as primary contact for clients and partners; resolve queries promptly.
• Coordinate with partners on order details, timings and delivery logistics.
• Optimize delivery schedules and routes for timeliness and efficiency.
• Maintain accurate records of orders, communications, and performance metrics.
• Analyze operations data to identify efficiency gains and improvement opportunities.
• Collaborate with tech teams to troubleshoot platform issues and propose enhancements.
• Develop and implement SOPs for catering operations.
• Ensure compliance with food safety guidelines across deliveries.
• Provide exceptional customer support to clients and partners.

Conocimientos

Operations coordination

Logistics

Communication

Problem solving

Data analysis

Remote work

Herramientas

Order management systems

Online platforms

Communication tools

Descripción del empleo

Placements24 is seeking a meticulous Remote Catering Operations Coordinator to streamline order flow, coordinate with catering partners, and optimize delivery logistics. This fully remote role emphasizes data-driven decision making, strong communication, and proactive problem solving to ensure high service levels across a growing online catering marketplace.

You will manage end-to-end orders, resolve client inquiries, and contribute to SOP development while maintaining compliance with food