Relief Scheduler

Information & Technology Management; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading energy and petrochemical company seeks an Order to Delivery (OTD) Relief Scheduler for a 9-month contract. The role involves ensuring timely delivery of fuel products while maintaining safety and compliance standards. Ideal candidates will have experience in scheduling logistics and possess strong analytical and communication skills.

Qualifications

• 2 years' experience in scheduling bulk products.
• Experience with Customer Service, Supply Chain, or Logistics.
• Knowledge of compliance and safety standards in distribution operations.

Responsibilities

• Develop and optimize delivery plans using VMI data and customer orders.
• Coordinate with various teams for end-to-end alignment.
• Ensure all documentation is accurate and up to date.

Skills

Strong troubleshooting

Analytical skills

Cost analysis

Excellent communication skills

Problem-solving

Decision-making abilities

Education

Supply chain management qualification

Logistics qualification

Job description

Reference ID: R | Updated: 06/30 | Location: Bryanston, South Africa | Business: Energy and Petrochemicals

What's The Role

We are seeking a dedicated and detail-oriented Order to Delivery (OTD) Relief Scheduler for a 9-month contract.

This role involves ensuring the timely, safe, and cost-effective delivery of fuel products to Mobility sites and B2B customers. You will develop and manage delivery schedules aligned with customer requirements, operational capabilities, and safety standards. The position requires strong coordination with internal teams, transport partners, and customer operations to ensure seamless execution of the Order to Delivery process.

What You'll Be Doing

• Develop and optimize accurate, cost-effective delivery plans using VMI data and customer orders.
• Ensure all deliveries meet HSSE standards, operational procedures, and customer SLAs.
• Coordinate with OTD systems focal points and fellow schedulers to balance order demand with truck availability.
• Collaborate with Credit, Customer Operations, and Product Supply teams for end-to-end alignment.
• Minimize stockouts, Left on Boards, and excessive multi-dropping.
• Manage deviations from the delivery plan, including post-schedule amendments in GSAP.
• Handle customer inquiries regarding order changes and assess feasibility for rescheduling.
• Communicate changes in planned shipments to relevant stakeholders and/or customers.
• Account for supply and delivery constraints in scheduling and communicate them appropriately.
• Ensure all documentation is accurate and up to date.

What You Bring

• 2 years' experience in scheduling bulk products.
• Supply chain management or logistics qualification.
• Strong troubleshooting, analytical, and cost analysis skills.
• Experience with Customer Service, Supply Chain, or Logistics, particularly in order, fleet, or inventory management.
• Excellent communication skills in English.
• Strong problem-solving and decision-making abilities.
• Knowledge of Continuous Improvement methodologies (e.g., CIP) is a plus.
• Knowledge of compliance and safety standards in distribution operations.

Important Notes

Shell does not request monetary payments for employment, including insurance, visas, training, or job offers. All successful applicants will go through a formal recruitment process. For more information, visit Shell's official website.

About Shell

Shell is a global energy and petrochemical company with about 84,000 employees across more than 70 countries. We aim to meet the world's growing energy needs responsibly, with expertise in exploration, production, refining, and marketing of oil and natural gas, as well as chemicals manufacturing. We uphold high standards of performance and ethics, guided by our core values of honesty, integrity, and respect for people.

We foster a diverse and inclusive culture, believing it drives innovation and better energy solutions. Join us to be part of an exciting journey to shape the future of energy, including investments in renewables, energy storage, and technology development.