Relief Manager - OPS 1

Pepkor Lifestyle; Limpopo; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company is seeking an experienced Relief Manager to oversee operations across various stores. The ideal candidate will have strong people management skills, a focus on customer satisfaction, and the ability to drive profitability. Join our dynamic team and contribute to our growth and success.

Qualifications

• Management experience of 3-5 years required.
• Retail Management or Business Diploma advantageous.
• Strong administrative and interpersonal skills.

Responsibilities

• Manage all areas of operations to ensure profitability.
• Enhance customer satisfaction and maintain a positive environment.
• Lead various stores across the JD Home chains as needed.

Skills

Business Acumen

Communication skills

People management

Planning and organizing

Customer centricity

Education

Grade 12

Management experience of 3-5 years

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Relief Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales. The successful candidate will relief in various stores across the JD Home chains when required.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organizing
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for joining our team and help us drive success and growth in our branch locations.