Couple - Relief Manager & Field Guide

HotelJobs; Acornhoek; On-site; ZAR 244,000 - 292,000; Full time

Benefits offered by this job

Live-in accommodation

Meals and uniform provided

Provident and medical aid fund

6 weeks on / 2 weeks off cycle

Job summary

HotelJobs is seeking a Couple - Relief Manager & Field Guide for a luxury lodge in Sabi Sand, Mpumalanga. The role combines operational leadership with guest-focused guiding in a renowned safari destination.

Relief Manager requirements include current experience in a relief manager or senior front-of-house role in a high-end lodge, hospitality qualification preferred, strong leadership, and a valid driver’s license. FGASA Level 3 is preferred for field guiding.

Qualifications

• Relief Manager: experience in a high-end lodge frontline leadership role.
• Hospitality qualification preferred (International Hotel School advantageous).
• Computer literacy: Microsoft Suite, reservation and finance systems.
• Valid driver’s license.
• Strong leadership, guest relations and team-management skills.

Responsibilities

• Front of House duties
• Room checks
• Check-ins
• Inductions
• Administration
• Hosting
• Month-end duties
• Anchoring lodge operations
• Reporting to Lodge Manager
• Guided drives and walks
• Guest hosting and relations
• Basic vehicle maintenance
• Assisting with lodge operations and maintenance
• Reporting to Lodge Manager

Skills

Guest relations

Team management

Computer literacy

Reservation systems

Finance systems

Valid driver’s license

Education

Hospitality qualification

FGASA Level 3

Job description

Couple - Relief Manager & Field Guide - Sabi Sand, Mpumalanga

Introduction A prestigious luxury lodge in Sabi Sand, Mpumalanga is seeking a dedicated Couple - Relief Manager & Field Guide to join its five-star hospitality team. This exciting opportunity offers the chance to combine operational leadership with immersive guest experiences in one of South Africa’s most renowned safari destinations. If you are guest-driven, passionate about the hospitality industry ; and eager to contribute to both lodge management and guiding excellence, this role provides the perfect platform for professional growth.

Job Requirements

Relief Manager

Currently in a Relief Manager or Senior Front of House role in a high-end lodge environment

Hospitality qualification preferred (International Hotel School advantageous)

Computer literate: Microsoft Suite, Reservation and Finance systems

Valid driver’s licence

Strong leadership, guest relations, and team-management skills

• Front of House


• room checks


• check-ins


• inductions


• administration


• hosting


• month-end duties


• anchoring lodge operations


• reporting to Lodge Manager

Field Guide (Standard but not limited to)

FGASA Level 3 preferred

Valid driver’s licence

• Guided drives and walks


• Guest hosting and relations


• Basic vehicle maintenance


• Assisting with lodge operations and maintenance


• Reporting to Lodge Manager

General Requirements

• Not pet friendly


• No children (slightly negotiable)


• Must be guest-centric, flexible, and team-oriented

Package

• Relief Manager: R 24 000 per month DOE


• Field Guide: Market related salary DOE


• Live-in accommodation


• Meals and uniform provided


• Provident and medical aid fund contribution


• 6 weeks on / 2 weeks off cycle

Start Date: ASAP