Relationship Manager: EUM

TWK Agri (Pty) Ltd.; Vrystaat; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the Free State is seeking a Relationship Manager to enhance client relationships and drive business success. The role involves understanding client needs, providing personalized service, and collaborating with internal teams. Candidates should possess a relevant diploma or degree and have 3–5 years of experience in relationship management or sales. Excellent communication and problem-solving skills are essential.

Qualifications

• 3–5 years experience in relationship management, client services, or sales.
• Experience in short term Insurance and/or funeral administration is advantageous.

Responsibilities

• Build and maintain strong client relationships.
• Act as the primary point of contact for client inquiries.
• Monitor client data and provide detailed reports.

Skills

Communication

Problem Solving

Analytical Abilities

Customer Service Orientation

Education

Diploma or Degree in Business Administration

Diploma or Degree in Marketing

Diploma or Degree in Finance

Job description

EUM, part of the TWK group, has the following vacancy available: Relationship Manager at Bloemfontein, Free State.

Responsibilities and Duties

• Build and maintain strong client relationships by understanding their needs and delivering personalised service
• Act as the primary point of contact, addressing client inquiries and resolving issues efficiently
• Proactively identify new business or upselling opportunities based on client trends and feedback
• Collaborate with internal teams (sales, marketing, etc.) to align on goals and drive success
• Monitor client data, analyse trends, and provide detailed reports and feedback
• Ensure compliance with internal policies and industry regulations
• Represent the company at industry events, networking to grow relationships and market knowledge

Qualifications and Skills

• A relevant diploma or degree in Business Administration, Marketing, Finance, or a related field
• Proven experience (3–5 years) in relationship management, client services, business development, or sales
• Experience in short term Insurance and/or funeral administration (advantageous)
• Excellent communication (verbal and written) and interpersonal skills
• Strong problem-solving and analytical abilities
• Proven customer service orientation and client-focused mindset
• Sound knowledge of sales processes, marketing strategies, and business development
• Confidence in negotiation and managing client expectations

*The company can expire job adverts at any time at their own discretion.