Relationship Manager, Business Banking, Gqeberha

University of Fort Hare; Gqeberha; Hybrid; ZAR 500,000 - 700,000; Full time

Job summary

A leading company in the banking sector is looking for a Relationship Manager for its Business Banking division in Gqeberha. The ideal candidate will have extensive experience in sales and client management, with a background in banking products. This role offers a unique combination of remote and office setup, making it an exciting opportunity for dynamic individuals eager to manage client relationships effectively.

Qualifications

• 5+ years of sales experience in business banking and financial services.
• Strong credit analysis, documentation and relationship management skills.
• In-depth knowledge of banking products.

Responsibilities

• Manage client relationships and drive sales through cold calling.
• Monitor and report on sales activities and identify cross-selling opportunities.
• Provide training to clients on necessary systems and compliance.

Skills

Sales experience

Client relationship management

Credit analysis

Strong communication skills

Education

Grade 12 with NQF6 (BCom) in Banking, Finance or Commercial

FAIS RE5

Job description

2025-07-17 - 2025-08-16

Permanent

EL003053

Banking

Sales and Marketing

We are seeking a Relationship Manager, Business Banking, for a permanent role based in Gqeberha, Eastern Cape.

Applicants are required to meet the following criteria:

• Grade 12 with NQF6 (BCom) in Banking, Finance / Commercial and FAIS RE5
• 5+ years sales experience in a business banking and financial services industry (account management experience)
• Good communications skills in English. Swahili literacy advantageous
• Strong credit analysis, documentation and relationship management skills
• In depth knowledge of banking products
• Proven sales experience in a client relationship role within banking
• Ability to work to deadlines with and work under pressure
• Valid drivers, own vehicle and willing to travel to clients when needed
• Role is eligible for a combined remote / office setup

The successful applicant would be responsible for, but not limited to:

• Sales – cold call and find new clients; educate/promote full product offering; manage profit margins; track, control and influence sales activities; actively grow the client base by agreed target
• Portfolio Management – monitor, track and report on sales activity; identify cross selling opportunities
• Risk Management – comply with governance; understand clients risk profile
• Client service – anticipate / interpret clients requirements; primary point of contact for client; face to face & telephonic interactions; gain maximum benefit from the products; pro-actively manage the review process of clients facilities; train and assist the client on the necessary systems/processes; provide relevant advice to clients; on boarding of clients
• Admin support – reporting; review client files; update/manage CRM system
• Process management – relationship building with legal, credit & treasury; assist with SARB applications; ensure queries are resolved
• Training – Ensure mandatory product training is completed; keep updated with compliance and legislation; meet training deadlines; keep updated with FICA requirements; banking product & channel knowledge; FAIS compliance; understand sales cycle

Salary: Market related

To apply email detailed CV and all supporting documentation through to [e-mail]

If you have not received a response within 7 working days, please consider your application unsuccessful