Relationship Executive - Small Business (FAIS)

1001 Absa Bank; Pretoria; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Absa Bank Limited is seeking a high-performing Relationship Executive for Small Business (FAIS) to grow and manage a portfolio of low to medium complexity commercial banking clients. You will lead new business origination, cross-selling, and deliver exceptional client experiences while coordinating with credit, product and service teams.

You will analyse financial statements, assess credit needs, and drive portfolio profitability while meeting growth and retention targets.

Qualifications

• 4+ years’ experience as a Business Banking Relationship Manager with top sales performance and a portfolio of 150+ clients
• 5+ years in client-facing, target-driven financial services roles (banking preferred)
• Strong understanding of SME/commercial banking, credit processes, and financial analysis
• Bachelor’s degree in Business/Commerce/Management Studies (Honours advantageous)

Responsibilities

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Coordinate cross-functional teams including credit, product, and service stakeholders to deliver end-to-end client solutions.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (FICA and NCA).
• Analyze financial statements and make sound credit recommendations.
• Deliver high-standard client service aligned to the Small Business CVP.

Skills

Relationship management

Client communication

Credit analysis

Negotiation

Stakeholder management

Resilience

Education

Bachelor’s degree in Business/Commerce/Management/Finance

Job description

Empowering Africa’s tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP). You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.

Job Description

Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling. Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs. Drive portfolio profitability while meeting sales, growth, and retention targets. Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders. Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA). Analyse financial statements and make sound credit recommendations. Deliver a consistently high standard of service aligned to the Small Business CVP.

Minimum Requirements

• 4+ years’ experience as a Business Banking Relationship Manager with consistent year on year Top Performing Sales record managing a portfolio of 150+ clients.
• 5+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
• Strong understanding of SME/commercial banking, credit processes, and financial analysis.
• Bachelor’s degree in Business Science, Economics, Finance, or a related field (Honours advantageous).
• Excellent communication, negotiation, and stakeholder management skills.
• Highly resilient, self-driven, and able to perform under pressure.
• Strong accountability for personal performance and continuous development.

What We’re Looking For

• A results-driven relationship manager with a strong sales mindset
• A client-centric professional who thrives on building long-term relationships
• A confident decision-maker with sound credit and risk judgement
• An energetic, inquisitive individual with a passion for business banking

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer.

In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised At Absa, our story is not a single narrative.

At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond. From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger. Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market. Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage. At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.