Reinsurance Administrator

Faraday; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading reinsurance firm in Cape Town is looking for a Reinsurance Administrator to support the Claims, Finance, and Data & Analytics teams. The role involves monitoring admin tasks, processing claims, and liaising with clients. Ideal candidates will have strong communication skills and a collaborative mindset. In addition to a competitive salary, the firm offers a hybrid working model and a professional work environment that values integrity and personal responsibility.

Benefits

Hybrid working model (60/40 Office/Home)

Inclusive working environment

Excellent compensation and benefits

Flat corporate structure

Support for personal and professional development

Responsibilities

• Monitor and maintain the Administration mailbox and action items.
• Set up new and maintain existing claims within the claims database.
• Review and process incoming claim payment requests.
• Process policy and premium data.
• Liaise with clients on queries and questions.
• Support quality assurance for process and data.
• Assist with the implementation of a new administration platform.
• Perform ad hoc administrative tasks.

Skills

Team Collaboration

Enquiring Mind

Excellent Communication Skills

Process Improvement

Accountability

Willingness to Take Instructions

Ability to Work in a Team Environment

Job description

Shape Your Future With Us

General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re.

Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 37 offices, we have earned superior financial strength ratings from each of the major rating agencies. We value diversity, equality and inclusion and promote a culture that supports professional and personal growth.

Your Role

General Reinsurance, Cape Town Branch (a subsidiary of General Reinsurance AG) is offering an opportunity for a Reinsurance Administrator in our Life Australia, UK, SA, Canada segment. The Reinsurance Administrator provides a wide array of administrative support to the Claims, Finance and Data & Analytics teams within the segment with specific focus on the Australian business.

Your Key Responsibilities

• Monitor and maintain the Administration mailbox and action items accordingly.
• Setting up new and maintaining existing claims within the claims database.
• Reviewing and processing of incoming claim payment requests including verification of amounts, notification and payment.
• Reviewing and processing of policy and premium data.
• Liaising with clients on bordereaux queries and general questions.
• Support quality assurance with regards to process and data accuracy.
• Support the implementation of a new reinsurance administration platform.
• Ad hoc administrative tasks to support each of the functions.

Your Profile

• Team Collaborator
• Enquiring mind who is prepared to ask challenging questions
• Excellent verbal and written communication skills
• Able to identify improvements and efficiencies in existing processes
• Accountability and ownership of allocated tasks
• Willingness to take instructions
• Enjoys working in a busy team environment

We offer a

• Hybrid working model (60/40 Office/Home)
• Highly professional and inclusive working environment that values excellence, integrity, personal responsibility, and diversity
• Excellent compensation and benefits
• Flat corporate structure with a strong team ethic
• Support for your personal and professional development

Does this sound exciting?

If you want to shape your future with us, we look forward to receiving your application via our website Gen Re.

Contact

Human Resources

Our Address

General Reinsurance Africa Ltd.

2nd Floor, Waterway House North, 3 Dock Road V&A Waterfront, Cape Town, 8001 (South Africa)

(Reinsurer licensed to conduct composite insurance business)

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act and our employment equity policy.