Regional Workshop and Spares Manager

Headhunters; Johannesburg; On-site; ZAR 400 000 - 550 000; Full time

Job summary

Headhunters recherche un Regional Workshop and Spares Manager basé à Johannesburg. Le candidat idéal aura une qualification technique pertinente et une expérience significative dans la gestion d'atelier et de stocks. Des compétences en gestion de la clientèle et une maîtrise des outils bureautiques sont également requises. Vous serez responsable de la gestion d'une équipe, visant à garantir un service client de qualité supérieure tout en optimisant l'efficacité opérationnelle.

Qualifications

• Matric (Grade 12) requis.
• Expérience dans la gestion de l'atelier et/ou des opérations de pièces de rechange souhaitée.
• Capacité à diriger une équipe de 12 membres.

Responsibilities

• Gérer les opérations d'atelier et de pièces de rechange dans la région de Johannesburg.
• Surveiller et stimuler la productivité des techniciens.
• Gérer l'administration des pièces, y compris l'analyse des ordres de travail et la facturation.

Skills

Gestion des stocks

Relation client

Proficience en MS Excel

Education

Qualification technique post-matric (N4 ou plus)

Job description

Our Client in the FMCG Industry is seeking to employ a Regional Workshop and Spares Manager to their team based in Johannesburg South.

Requirements:

• Matric (Grade 12)
• Relevant post-matric technical qualification, preferably N4 or higher, in one of the following fields: Millwright, Engineering, Automotive.
• Strong technical understanding of workshop and spares environments.
• Proven experience managing workshop and/or spares operations.
• Stock management and inventory control experience.
• Hands-on experience in customer relationship management.
• Proficiency in MS Excel, Word, and Outlook.

Responsibilities, but not limited to:

• Manage workshop and spares operations across Johannesburg and surrounding areas.
• Lead and manage a team of approximately 12 staff members.
• Monitor and drive technician productivity and efficiency targets.
• Maintain adequate stock levels to prevent backorders and meet service timelines.
• Drive service efficiencies to ensure excellent service delivery to customers, technicians, and branches.
• Handle customer queries, complaints, and related documentation.
• Conduct follow-up calls and perform service delivery spot checks.
• Oversee spares administration, including job card analysis, invoicing, and related tasks.
• Manage company vehicle maintenance.
• Prepare and manage customer quotations.
• Visit clients and maintain strong customer relationships.
• Assist with warranty claim processing and follow-ups.
• Ensure processes are effectively implemented and executed.
• Submit reports and communicate progress or issues as needed.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

I've applied, now what? Do you have any job openings? What should I wear to my Headhunters Interview? How long should I wait before I get contacted?

For the answers to these questions and many more, check out our FAQs

Don't miss out on new job opportunities! Get notified and stay ahead in your career journey.

Getting that dream job starts with making sure you have a professional CV.

Copyright Headhunters. All Rights Reserved. Website design Port Elizabeth by Perfect Circle