Regional Senior Facilities and Operations Manager

Inospace; Cape Town; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading company in Cape Town seeks a Senior Facilities and Operations Manager to oversee park operations and facilities. The role involves managing maintenance, client relations, and ensuring compliance with safety regulations. Candidates should have experience in commercial property management and must be South African citizens. Benefits include a competitive salary along with provident fund and risk cover.

Benefits

Basic Salary

Provident Fund

Group Risk cover

Qualifications

• Must be a South African Citizen.
• Proven experience in a Facilities and Outsourced focused role.
• Must have own reliable transport.

Responsibilities

• Lead maintenance across Cape Town parks and ensure compliance.
• Serve as the key contact for operational and facilities-related client queries.
• Oversee and evaluate outsourced service delivery performance.

Skills

Project Management

Client Relationship Management

Facilities Oversight

Vendor Management

Education

Industrial / Commercial Real Estate or Property experience

Job description

The Senior Facilities and Operations Manager plays a critical leadership role within Inospace’s Cape Town operational structure. This role is responsible for managing all aspects of park operations and facilities across the region, including infrastructure maintenance, outsourced provider management, client operational liaison, and compliance. With dual responsibility for both operational logistics and technical maintenance, the incumbent ensures that Inospace parks remain fully functional, safe, and client-centric environments.

This role will work closely with the Regional Manager and oversee a team of operational and facilities personnel, including Facilities & Projects team members. The ideal candidate will bring strong project management, supplier oversight, and client relationship capabilities, along with a practical understanding of building maintenance.

Key Responsibilities

Facilities & Maintenance Oversight

Lead and manage all planned, reactive, and preventative maintenance across Cape Town parks

Conduct routine site inspections and address faults timeously

Ensure compliance with OHSA, SANS, Fire, and municipal requirements

Maintain accurate safety files, service logs, and compliance documentation

Operational Park Management

Ensure high standards of cleanliness, security, functionality, and order across all parks

Manage and oversee all park management

Client Relationship & Operational Support

Serve as the key contact for all operational and facilities-related client queries

Engage directly with clients during onboarding, complaints, inspections, and small works

Coordinate support for client installations, setups, and operational transitions within parks

Service Provider & Vendor Management

Oversee and evaluate outsourced providers

Track service delivery performance, resolve non-compliance, and escalate issues as required

Manage quotations, job cards, and service-level agreements
Capex & Project Coordination

· Support minor and mid-size Capex project execution in conjunction with the Projects team

· Track and report on maintenance and project budgets

· Maintain snag lists, BOQs, and ensure quality assurance post-completion

People Management

· Supervise the Facilities & Projects Assistants, Coordinators, and park support teams

· Set and monitor KPIs, assign tasks, and provide ongoing feedback and development

· Champion operational excellence and consistency across the team

Requirements


Must be South African Citizen
Must be willing to work onsite at various Business Parks in dedicated suburbs (based in the Cape Town CBD and travel out)
Must have own reliable transport to travel between Business Parks
Proven experience in a Facilities and Outsourced focused role in a similar environment
Must have Industrial / Commercial Real Estate or Property experience running Business / Commercial spaces operationally

We are committed to employment equity and invite candidates from all designated groups, as defined by the Employment Equity Act, to apply.


Benefits

Basic Salary
Provident Fund and Group Risk cover (post probation)