Regional Sales Representative: Contractors Dealers and Direct Sales

Eva-Last is a globally reputable company that utilizes a solution driven business model to create innovative, sustainable building materials and systems that add value to customers’ lives. At the heart of Eva-Last is a team of highly capable, creative specialists united by a passion to promote environmental consciousness through eco-friendly building products and operations. By embracing low environmental impact manufacturing and cutting-edge composite technology, Eva-Last is revolutionizing how building can be done.

We are looking for an independent self-starter who can work remotely and deliver results against measured KPI’s. The person must be confident, and sales focused, putting customer service first.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintaining relationships with customers through regular communication and follow- up.
• Follow-up with contacts to advance them through sales process.
• Prospect for new customers.
• Researching for potential new customers.
• Develop an in-depth understanding of the company’s products (technical and application).
• Meet or exceed required activity & performance standards.
• Logging all activity in the CRM system accurately and timeously.
• Actively makes APPOINTMENTS and solicits customer engagements.
• Proactively meets and engages with contractors, dealers and end users.
• Responds to telephone and e-mail inquiries from customers. Typically provides support to customers with various requirements.
• Utilises specialised knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
• Generates sales quotations requiring a working knowledge of company products, procedures, systems and practices.
• Actively engages in selling company products and services.
• Provides material take offs, estimates and pricing for various requirements and building projects (e. g., decks, balustrades, pergolas, cladding and structures).
• Enters orders into company system.
• Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner.
• Answer’s customer questions regarding topics such as products, pricing, availability, delivery, backorders, specifications, returns, credits, and order placements.
• Monitors scheduled delivery dates to ensure timely delivery and expedite, as needed.
• Investigates customer complaints or concerns.
• Resolves issues within company guidelines. As needed, escalates larger concerns to internal sales regional/territory manager for resolution.
• Attends induction and training as required in Durban.
• Intimate understanding of the market, customers, and the competition would be advantageous.
• Respond in a timely manner to all leads. Properly qualify and convert into viable opportunities.
• Meet or exceed sales budget goals and performance KPI’s monthly.
• Attend sales and technical training meetings, as required in Durban.
• Stay abreast of all technical data pertaining to industry products, material, and equipment.
• Perform all other duties as assigned.
• Attend trade shows, meetings, seminars, and conferences as required.
• Drive all Eva-Last products and brands through decking and thatching contractors, general contractors, building Contractors, homeowners, specifiers, designers, property managers, multi-family builders & renovators.
• Foster an environment of open communication.
• Maintain a high work ethic and can-do attitude, make a difference.
• Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.

QUALIFICATIONS AND EXPERIENCE:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• A relevant Diploma or Degree would be advantageous.
• Minimum 1-2 years of relevant experience in sales preferably in the construction or building industry.
• Proven track record in achieving sales targets.
• Excellent verbal communication skills.
• CRM experience preferred.
• Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Bilingual would be advantageous.

CERTIFICATES/LICENCES/REGISTRATIONS

• Valid driver’s license and access to reliable transportation required.

If you fit the profile, click the APPLY button and complete our online application form!

ACKNOWLEDGEMENTS:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.