Regional Sales Manager (Trucks)

Staff Solutions; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dedicated professional to oversee dealer business policies and training initiatives. This role involves ensuring that dealer and branch staff are well-equipped with the necessary skills and knowledge to excel in their sales and aftersales efforts. The ideal candidate will possess a proactive approach, excellent interpersonal skills, and a solid background in the commercial or truck industry. You will play a crucial role in enhancing staff morale, achieving sales targets, and maintaining a high-quality work ethic across the dealer network. Join this dynamic team and contribute to the success of the brand!

Qualifications

• 5+ years' experience in a similar role required.
• Code 8 license and own vehicle necessary.

Responsibilities

• Monitor training attendance and assist with training plans for staff.
• Ensure dealer visits are conducted regularly with feedback provided.
• Collaborate with marketing to enhance brand awareness and sales.

Skills

Interpersonal Skills

Proactive Approach

Training and Development

Sales Target Achievement

Job description

Responsibilities:

1. Take control of the Group's policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments.
2. Monitor available training offered by the Group to dealer network to ensure consistent training attendance by branch and dealer staff.
3. Assist DPs with setting up training plans to upskill staff members to create a strong team.
4. Self-participate in relevant training programmes offered to ensure continued competence within business is professionally carried out.
5. Assist with mentoring internal staff to ensure staff backup plans are in place.
6. Monitor staff morale at dealers and branches to ensure it remains positive and assist in correcting any problem areas that could hamper the brand.
7. Responsible for managing work efficiently with clear communication.
8. Strive to ensure a high-quality work ethic exists at all times to improve own skills and the dealer and branch staff.
9. Assist dealers to achieve vehicle sales targets.
10. Ensure planning and cost-saving control operational budgets that include travel and vehicle use to remain within the allocated Fuel Budget.
11. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent ad hoc visits where possible.
12. Ensure the dealer's debtor's books are controlled, and all payments to parts and vehicle stock are within the required policy time frame.
13. Parts purchases to be settled in 30 days, independent dealer's vehicle stock as per floorplan/sinosure parameters.
14. All vehicles invoiced to customers to be settled within 48 hours of the date of invoice.
15. Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the Region adheres to agreed usage and timeline parameters.
16. No overdue usage allowed.
17. Ensure adequate return assessments are carried out and reported.
18. Visit dealers in the region at least six times per year and provide adequate feedback per visit template report including branding and highlighting any areas of concern for further attention and resolution.
19. Assist dealers in developing business plans to have a workable plan in place with measurable outcomes to improve all aspects of the business within their area of responsibility.
20. Follow-ups on agreed action plans to be evaluated monthly/quarterly.
21. Assist dealers in resolving any relevant business problems they may face.
22. Using the PDCA cycle to ensure actions are workable, collect any problems and help through the head office with countermeasures to protect the brand.
23. Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at the dealers to promote the Group's brand awareness and leverage sales.
24. Monitor customer complaint resolution where necessary to positively manage the brand.
25. Assist branches and dealers to obtain and retain key accounts by visiting them on alternate dealer visits as per schedule.
26. Ensure specialist optimal knowledge is acquired within specialized segments to act as the specialist agent both internally at the Group as well as the Dealer Network.
27. Participate in forums to remain appraised of the industry needs to share with colleagues to optimize sales in this segment.

Requirements:

1. Minimum 5 years' experience in a similar role.
2. Code 8 license and own vehicle.
3. Commercial/Truck Industry experience.

Personal Attributes:

1. Excellent interpersonal skills.
2. Confident and proactive approach - anticipates issues and requirements.