Regional Operations Manager - Kzn

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading company is seeking a Regional Operations Manager for KwaZulu-Natal, responsible for overseeing operations across multiple stores. The role demands expertise in budget management, compliance, and team training to ensure optimal performance. A minimum of 3 years in operations management and a reliable vehicle are required.

Qualifications

• Minimum 3 years operations management experience of overseeing minimum 10 stores required.
• Own reliable vehicle required.

Responsibilities

• Overseeing all regional operational issues of stores.
• Set budget guidelines for effective monitoring of turnovers and operational expenses.
• Ensuring compliance with PEDROS Standard Operating Procedures.

Skills

Organizational skills

Problem-solving skills

Self-motivated

Tools

GAAP

Micros

Job description

Job title : Regional Operations Manager - KZN

Job Location : KwaZulu-Natal, Durban Deadline : July 02, 2025 Quick Recommended Links

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Job Description

DUTIES AND RESPONSIBILITIES :

• Overseeing all regional operational issues of stores
• Set budget guidelines for stores to ensure effective monitoring of turnovers, GP%, and operational expenses in order to maximise net profitability as per set KPIs
• Ensuring quality control and optimal compliance with PEDROS Standard Operating Procedures
• Assisting franchisees and stores in trouble shooting and areas to focus on to improve ROI
• Overseeing store audits, conducting store inspections and highlighting critical issues for action within a specified time period
• Conducting profitability assessments and break evens for Franchisees and stores
• Ensuring revenue growth
• Maintain GP% in region at set benchmarks and to achieve required gross profit margins
• Weekly reports on stores compliance, turnover against budget, labour and purchases.
• Weekly planner and action plan to be sent every Sunday for approval
• Ensuring stores compliance with health and safety and COVID regulations
• Overseeing training and upskilling of Management and staff
• Conducting processes for implementation and assessment of store revamps
• Coordinating start-off of new stores and ensuring optimal operational standards of food quality, service, and cleanliness
• Support all marketing and promotion initiatives from the Head Office
• Ensuring Franchisee compliance on promo compliance and execution
• Monitoring and reporting opposition prices and competitor strategies
• Attending to and dealing with all CCMA, Department of Labour related issued
• Work within a team and drive the brand forward

REQUIREMENTS :

• Minimum 3 years operations management experience of overseeing minimum 10 stores required
• Own reliable vehicle required
• GAAP / Micros experience and knowledge
• Organizational skills
• Problem-solving skills
• Self-motivated
• Sales / Retail / Business Development jobs