Regional Operations Manager Fidelity Services Group Johannesburg, Gauteng

Info Desk; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading security company seeks a Regional Operations Manager for Cash Processing in Johannesburg. This role involves overseeing operations, managing staff, and ensuring compliance with security protocols. Ideal candidates have strong managerial skills, a matric certificate, and relevant banking qualifications, along with exceptional communication abilities.

Qualifications

• Matric Certificate or equivalent required.
• Grade B PSIRA registration needed.
• Formal banking qualification preferred.

Responsibilities

• Manage day-to-day activities of cash processing facilities.
• Ensure compliance with security requirements.
• Oversee staff training and development.

Skills

Managerial skills

Organisational skills

Interpersonal skills

Analytical skills

Communication skills

Time management

Team player

Education

Matric Certificate or equivalent

Grade B PSIRA registration

Formal banking qualification

Tools

MS Office

Job description

Closing Date 30 July Job Details Division Fidelity Cash Solutions Minimum experience Mid-Senior Company primary industry Security and Investigations Job functional area Management Job Description Regional Operations Manager – Cash Processing Reporting to : Regional Manager Purpose : to manage all day to day activities of the Cash Processing facilities in his / her sphere of responsibility and to align it with the overall objectives of the division and the company.

Also, to ensure that all site-specific security requirements are adhered to and that the client's needs are always efficiently and professionally met.

Minimum Requirements : Matric Certificate or equivalent

Grade B PSIRA registration and accreditation

Clear criminal record

Preferably a formal banking qualification or course with reference to cash processing

Computer literacy within MS Office software

Own transport (must have own transport and a valid driving license)

Performance Areas : (Not totally inclusive) :

The primary duty of a Regional Operations Managers is to optimise the resources (staff and equipment) at his / her disposal to achieve the company's goals, to minimise exposure and maximise returns.

He / she is responsible for the management and maintenance of the income and expenditure of their region, within the guidelines of the pre-determined budgets and be able to explain any variances.

The appointment of new staff.

training and retraining of new and existing staff and the retention and development of staff in the region.

Planning assigning and directing daily, weekly, monthly, and annual duties and supervising all those activities to ensure that the staff and the business grows and develops.

Oversee middle and junior management in the region and ensure that all managerial functions are being fulfilled and performed effectively and efficiently within the boundaries of the company's disciplinary code.

Guide, motivate and mentor the entire workforce in the region and ensure that they work towards a common goal.

Maintain good relations between Fidelity Cash Solutions and our internal and external clients with regards to cash processing services rendered.

Liaising daily with management on various operational issues and financial issues.

Ensuring that all HR and payroll related queries are dealt with promptly.

Submitting relevant weekly, monthly, and general reports to management and clients.

Investigating incidents and reporting on such.

Skills required : Exceptional managerial and organisational skills.

Excellent written and verbal skills.

Ability to work long hours, with strict deadlines and in high risk, pressurised situations.

Flexible.

Ability to direct employees, delegate work based on individual's skills and qualifications.

Good knowledge of the different product types processed within Fidelity Cash Solutions (FCS) division (advantageous).

Good sense of time management.

Good prioritisation skills and abilities.

Up to date with all the policies, procedures, and regulatory requirements of the industry.

Excellent interpersonal and communication skills, at all levels.

Ability to motivate and a strong team player.

Be able to promote co-ordination / co-operation with internal and external stake holders.

Well versed with all the relevant IT related packages used in the industry.

Other personality attributes : Must be highly motivated, proactive, and enthusiastic.

Ability to follow instructions.

Well presented.

Core competencies : Analytical & critical thinking skills.

Driving & managing change.

Development of others.

Self-development.

Team player

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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The job shown on this page, belongs to the Company as seen on the listing.

Regional Operations Manager

Fidelity Services Group

Johannesburg, Gauteng

Permanent

Closing Date 30 July

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Regional Manager • Johannesburg, Gauteng