Regional Operations Manager Aged Care NSW Permanent Full Time - Newcastle

Return to Life Without Barriers; Newcastle; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

Join a leading social purpose organization as a community services leader in Newcastle, focusing on enhancing aged care services. This permanent full-time role offers the opportunity to lead a growing team, drive performance, and make a meaningful impact on the lives of older Australians. With flexible hybrid work arrangements and a commitment to diversity, this position is ideal for those passionate about community service and client outcomes.

Benefits

Flexible hybrid work-from-home arrangements

Access to Fitness Passport

Opportunities for growth and success

Qualifications

• Degree in Human Services or a related discipline required.
• Experience in business development within Community Services or Health sectors.
• Strong leadership skills and commitment to client care.

Responsibilities

• Develop annual growth and marketing plans for aged care services.
• Network to identify sustainable growth opportunities.
• Support and develop team members.

Skills

Leadership

Stakeholder collaboration

Business development

Change management

Client care

Education

Degree in Human Services or related discipline

Job description

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by each client's individual needs and interests, our personalised in-home Aged Care services focus on empowering each person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation with 8,000 employees working across more than 500 communities in Australia. We support children, young people, families, people with disabilities, older people, and those with mental illnesses. We also work with homeless individuals, refugees, and asylum seekers. Join a community dedicated to breaking down barriers.

We aim to employ individuals who reflect the diversity of our clients to ensure we can support each person's unique needs and preferences. We particularly encourage applications from Aboriginal and Torres Strait Islander peoples and individuals with disabilities.

About the role

This position provides leadership to a growing team, focusing on client outcomes, quality standards, growth, and performance of our in-home/community aged care services across NSW. It suits someone with the drive and commitment to elevate our client-focused aged care programs.

The successful candidate will lead and expand our newly established aged care services in Newcastle and contribute to the growth of aged care across other areas of NSW.

This role is ideal for an experienced community services leader with strong financial understanding, commercial acumen, and relationship-building skills. It is a permanent full-time position based in Newcastle with hybrid work arrangements.

Key responsibilities

• Develop annual growth and marketing plans for NSW aged care, focusing on acquiring new clients and becoming an employer of choice
• Network and develop strategies to identify sustainable growth opportunities
• Provide evidence-based insights to inform a consistent national marketing strategy
• Implement local business development strategies to promote positive and sustainable growth
• Ensure long-term funding sustainability through innovation, excellent service delivery, effective promotion, and strategic relationships
• Support, coach, motivate, and develop team members
• Provide coaching and advice on complex client needs, service delivery issues, and critical incidents
• Foster a culture of continuous improvement within teams
• Maintain positive relationships with key stakeholders and partners

Skills & experience

• Degree in Human Services or a related discipline
• Experience in business development within Community Services, Health, or similar sectors
• Understanding of Aged Care Reforms
• Proven ability to drive growth and performance regionally
• Strong leadership skills
• Commitment to the care and protection of service users
• Experience in leading positive change within teams
• Ability to manage services and programs within a budget
• Capability to support organisation-wide initiatives aligned with Life Without Barriers' Purpose and Values
• Strong stakeholder collaboration skills, including with peers, employees, external organisations, funding bodies, and government agencies

Successful candidates will need to pass probity checks, including a National Criminal History Record Check.

Benefits

• Diverse role with opportunities for growth and success
• Make a meaningful impact and demonstrate your creativity
• Join a sector focused on growth and positive outcomes for older Australians
• Flexible hybrid work-from-home arrangements
• Access to Fitness Passport (health and fitness program for employees and families)

How to Apply

Submit your resume and cover letter in one document, click 'Apply', and follow the prompts. For inquiries, contact Rianne Gifford.

Applicants with disabilities requiring adjustments can visit our website for access and inclusion information or contact us directly.

Applications close at midnight on Wednesday, 23rd April 2025.