Regional HR Officer

University of Fort Hare; Cape Town; On-site; ZAR 400,000 - 550,000; Full time

Job summary

A leading educational institution in Cape Town seeks a Regional Personnel Officer to oversee HR support across retail stores. The ideal candidate will ensure compliance with South African labour laws, drive staff development, and foster employee engagement. This role requires strong communication skills and HR expertise in a fast-paced environment.

Qualifications

• Hands-on and experienced HR professional required.
• Knowledge of South African labour legislation is essential.
• Experience in retail HR operations preferred.

Responsibilities

• Oversee generalist HR support across retail stores.
• Ensure compliance with HR legislation and best practices.
• Support staff development and engagement initiatives.

Skills

Strong Communication Skills

Ethical Leadership

Problem-Solving Skills

Customer Service Orientation

HR Best Practices Knowledge

Job description

Southern Suburbs - We are seeking a hands-on and experienced Regional Personnel Officer to oversee and deliver generalist HR support across a group of retail stores, primarily located in the Southern Suburbs. The successful candidate will work closely with Divisional and Regional Management to foster a high-performance, values-driven culture aligned with company goals. Ideal for a resilient, people-oriented HR professional who thrives in a fast-paced retail environment and is passionate about employee engagement, talent development, and operational excellence.

This role is responsible for a wide range of HR functions including Recruitment & Selection, Payroll & HR Administration, Performance Management, Learning & Development, Industrial Relations, and CCMA representation. Key focus areas include ensuring compliance with South African labour legislation, driving staff development and succession planning, and supporting store teams through effective HR operations and strategic initiatives.

KEY DUTIES:

• Recruitment & Selection
• Performance Management
• Learning & Development, Staff Development & Succession
• Industrial Relations, CCMA & Labour Law Compliance
• Employee Engagement & Culture

COMPETENCIES:

• Ability to build trusted relationships with Senior-, Divisional- and Store Management Teams (Division/Region)
• Strong Communication Skills (Written and Verbal)
• Ethical Leadership and Team Development Skills
• Strong Planning, Personal Organization and HR Administration Capabilities
• Accountability and Execution
• In-depth knowledge of HR Best Practices and Labour Legislation (South Africa)
• Problem-Solving and Conflict Resolution Skills
• Strong Customer Service Orientation

KEY ATTRIBUTES:

• High Level of Integrity, Confidentiality and Professionalism