Regional CAAS Coordinator

TydeCo U; South Africa; On-site; ZAR 400,000 - 600,000; Full time

Job summary

TydeCo is seeking a Regional CAAS Coordinator in South Africa to support the CAAS team with reporting, workflow management, and cross‑regional collaboration. The role emphasizes accuracy, deadlines, and efficient data handling in a multi-client environment.

The position can be remote within Cape Town with office access, or based remotely in Gauteng with travel to the Cape Town office as needed. It is a full‑time role with standard hours and overlap with U.S. business hours.

Qualifications

• 2+ years in a CAAS coordination or accounting role.
• Bachelor’s degree or equivalent in Accounting, or 4+ years of relevant experience.
• Experience with Office 365, QBO, Bill, Ramp, FloQast.
• Experience coordinating with accounting teams is a plus.
• Strong organizational and time-management skills.
• Excellent verbal and written communication using AI tools for meeting minutes.
• Analytical mindset to track and interpret accounting data.
• Ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Operate in a global framework supporting teams across time zones.
• Collaborate with international stakeholders on schedules and priorities.
• Facilitate cross-regional communication to boost sales operations.
• Track recurring CAAS tasks and ensure timely completion.
• Monitor group emails and escalate items needing managerial attention.
• Maintain client folders and update access guides.
• Coordinate fixed fee renewal process with reports and reminders.
• Track month-end close status and flag delays.
• Prepare timesheet reports and respond to billing inquiries.
• Review FloQast docs and flag potential errors.
• Set up FloQast tasks and due dates.
• Maintain 1099 status tracker and support year-end reporting.
• Provide regular updates to CAAS Managers.
• Provide admin support to CAAS leadership.

Skills

CAAS coordination

Accounting

Organizational skills

Time management

Verbal & written communication

AI meeting minutes

Analytical mindset

Cross-functional collaboration

Education

Bachelor’s degree in Accounting or related field

4+ years of relevant experience in lieu of degree

Tools

Office 365

QBO

Bill

Ramp

FloQast

Job description

We areseekinga highly motivated Regional CAAS Coordinator who thrives in a fast-paced environment and brings exceptional organization, attention to detail, and follow-through. This individual plays a critical role in supporting the CAAS team by ensuring no task slips through the cracks and that managers receive timely, accurate data to drive client and team success.

The Regional CAAS Coordinator will be responsible for managing operational workflows, tracking key deadlines, and providing reporting to CAAS leadership. This role collaborates closely with internal accounting teams and administrative staff to maintain accuracy across systems, documentation, and client communications.

If you are a proactive, detail-oriented professional who excels at task coordination, reporting, and supporting managers in a multi-client environment, we invite you to apply.

This position will report to a CAAS Team Manager. It follows an 8-hour workday, which in practice typically aligns with a schedule of approximately 9:00 AM – 6:00 PM SAST to provide meaningful overlap with U.S. business hours, while remaining flexible based on business needs. This position can be remote within Cape Town, with the ability to work from our TydeCo office as required. Alternatively, it can be based remotely in the Gauteng province, with the flexibility to travel to the Cape Town office as required.

Key Responsibilities

Global Support

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.
• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.
• Facilitate seamless communication and coordination across global teams to support sales operational efficiency.
• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.

Task & Workflow Management

• Track and manage recurring CAAS tasks, ensuring timely completion and follow-up.
• Monitor group email inboxes and elevate items requiring Manager attention.
• Maintain client folders, prepare access guides, and update the portal to ensure accuracy of client details.
• Coordinate fixed fee renewal process, providing reports and reminders to Managers.
• Track month-end close status across clients and flag delays or bottlenecks.

Reporting & Documentation

• Compile and deliver timesheet reports, budget vs. actual comparisons, and respond to billing inquiries.
• Review FloQast documentation and flag potential errors for Managers.
• Set up and update FloQast client tasks and due dates as needed.
• Maintain 1099 status tracker and support year end reporting requirements.
• Provide regular updates to CAAS Managers to support decision making.

Internal Collaboration

• Partner with internal accounting and administrative teams as needed to support the CAAS team.
• Support client onboarding with access documents and call summaries.
• Attend and document internal CAAS meetings.
• Provide administrative support to CAAS leadership as needed.

Key Attributes

• Resilience and Adaptability: In a dynamic, fast-paced environment, you thrive under pressure while maintaining composure and focus, adapting to changing circumstances. Your proactive approach to overcoming challenges drives success in the CAAS coordination function.
• Attention to Detail: Your meticulous attention to detail ensures accuracy in all CAAS coordination tasks such as generating reports and client access guides. You uphold the highest standards, recognizing that even the smallest details contribute to overall effectiveness.
• Collaborative Team Player: Known for strong teamwork skills and willingness to go above and beyond your primary responsibilities, your collaborative spirit helps create a cohesive sales team that achieves organizational objectives and fosters a supportive work culture.
• Client-Focused Excellence: You place a premium on client satisfaction by deeply understanding their unique financial processes, respective business needs, and continuous support, integral to driving client success and long-term loyalty.
• Problem-Solving Skills and Agility: With insightful analysis and innovative problem-solving, you excel at identifying operational efficiencies and opportunities for improvement. You juggle multiple deadlines, manage digital calendars, and track progress efficiently.
• Adaptability and Accountability: Thriving in a dynamic environment, you proactively establish a culture of accountability where performance goals are met and exceeded. You drive results with precision, setting clear, actionable metrics and holding yourself and your team to the highest standards of success.

Qualifications

• Experience: 2+ years in a CAAS coordination or accounting role.
• Bachelor’s degree or equivalent experience in Accounting, or a related field, or in lieu of degree 4+ years of relevant experience.
• Experience working with Office 365, QBO, Bill, Ramp, FloQast.
• Prior experience coordinating with accounting teams is a plus.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills using AI tools like FireFlies for meeting minutes.
• Analytical mindset to track and interpret accounting data.
• Ability to work in a fast-paced, cross-functional environment.

Work Environment

Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full-time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer.

About Us

TydeCo is an equal opportunity employer, along with our partner entities AW Cape, Applico, and Lescault and Walderman Inc. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.