Regional Broker Manager North Mmh250620-6

Metropolitan Life Ltd.; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading financial services brand in South Africa seeks a Regional Manager for the Broker Region. The role emphasizes effective operational management, client service excellence, and regulatory compliance in the life insurance sector. The ideal candidate will have significant sales management experience and a commitment to developing a client-centric culture. This is an opportunity to drive performance and innovation within a dynamic team.

Qualifications

• 5 years' sales management experience in life insurance.
• Valid driver's license and own transport required.
• Understanding of the financial services retail distribution channel.

Responsibilities

• Oversee operational management of the Broker Region.
• Implement risk management strategies ensuring compliance.
• Manage regional sales targets and identify market trends.

Skills

Sales Management

Regulatory Compliance

Client Centricity

Risk Management

Leadership

Education

FSB recognised qualification

FAIS Key Individual Regulatory Exam Level 1

FAIS Representative Regulatory Exam Level 5

Job description

Metropolitan is one of the oldest financial services brands in South Africa.

With a -year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.

Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance.

Visit us at : Disclaimer: As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Oversee the end-to-end operational management of the Broker Region through effective people and region management to foster excellence in client centricity, increase productivity, and align operational sales and client services.

Minimum Requirements

• FSB recognised qualification listed or credits pertaining to the date of first appointment in the industry, as published for recognised qualification, to fulfil the duties of a compliant supervisor.
• FAIS Key Individual Regulatory Exam Level 1 passed
• FAIS Representative Regulatory Exam Level 5 passed
• Valid driver’s license and own transport
• 5 years' sales management experience in a similar role in the life insurance industry
• 4 years' management experience, including overseeing financial advice rendering and being registered with the FSB
• Understanding of financial services retail distribution channel business
• Ability to speak African languages or be multilingual (preferred)

Key Responsibilities

• Implement and manage operational plans for the Broker Region, aligned with overall business strategy.
• Develop and manage a risk management strategy ensuring compliance with legislation.
• Manage delivery and implementation of projects impacting the region.
• Identify entrepreneurial opportunities, trends, threats, and environmental influences.
• Manage regional sales targets and interpret emerging market trends.
• Reduce wastage through fraud prevention, resource management, and policy claims ratio control.
• Ensure compliance with legislative and internal standards.
• Ensure efficient client service and administrative processes.
• Manage Broker Consultants' activities, market access, and performance.
• Utilize systems to monitor financial performance and develop sales plans.
• Support Broker Consultants’ development and performance standards.
• Recruit, select, and retain high-quality Broker Consultants.
• Maintain high standards of professional image and documentation support.
• Analyze profitability and implement improvement plans.
• Report on sales performance and foster stakeholder relationships.
• Engage with stakeholders to adapt to client needs.
• Drive a client service culture and introduce new client interaction channels.
• Create a positive work environment, develop a People Capability plan, and manage employee growth, recognition, and performance.
• Manage budgets and financial regulations, and handle high-risk financial issues.

Note: The job posting appears active; no indication of expiration was found.