Regional Branch Controller: Lead Client Support & Ops

Finbond Mutual Bank; Potchefstroom; On-site; ZAR 320,000 - 520,000; Full time

Job summary

Finbond Mutual Bank seeks a Branch Manager in Potchefstroom, North West to oversee regional branch activities and ensure efficient client service. The role includes approving refunds and loan actions, handling supplier invoices, and maintaining records.

Strong Excel and bilingual communication are valued, along with meticulous administration. The position is full-time and on-site in Potchefstroom, with salary in market-related range for South Africa.

Qualifications

• Matric is required.
• Ability to operate a computer and peripherals effectively.
• Knowledge of Excel is essential.
• Ability to converse in at least two languages spoken within the market place.
• Clear Criminal Record.

Responsibilities

• Approve refunds and loan cancellations.
• Authorize fingerprint overrides and LT loan payouts.
• Process supplier invoices and reconcile accounts.
• Maintain filing systems and records.
• Organize travel and venue bookings.
• Assist with ad-hoc queries and reports.

Skills

Empathy and patience

Oral communication

Numeracy and literacy

Attention to detail

Positive attitude

Conflict resolution

Computer literacy

Time management awareness

Education

Matric

Tools

Excel

Job description

Finbond Mutual Bank seeks a Branch Manager in Potchefstroom, North West to oversee regional branch activities and ensure efficient client service. The role includes approving refunds and loan actions, handling supplier invoices, and maintaining records.

Strong Excel and bilingual communication are valued, along with meticulous administration. The position is full-time and on-site in Potchefstroom, with salary in market-related range for South Africa.