Regional Assistant

Sanlam; Polokwane; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the insurance sector seeks a Regional Assistant in Polokwane to support the Regional Manager. The ideal candidate should have a Matric and at least 2 years of office administration experience. Duties include managing reports, scheduling, and supporting account management, ensuring efficient operations. Join a diverse and inclusive workplace dedicated to fostering talent and growth.

Qualifications

• At least 2 years’ experience in an office administration environment.
• Good verbal and written communication skills.
• Professional orientation with good interpersonal skills.

Responsibilities

• Supporting Regional Managers in day-to-day activities.
• Preparing reports and managing data.
• Handling account payments and record keeping.

Skills

Attention to detail

Time management

Communication

Interpersonal skills

Coordination

Adaptability

Education

Matric

3-year tertiary qualification

Tools

Microsoft Office

Job description

CAREER OPPORTUNITY

A career opportunity for a Regional Assistant has become available at Santam, Brokers Services North division, based in Polokwane branch, Limpopo.

WHAT WILL YOU DO?

This role focuses on supporting the Regional Manager for Limpopo, providing administrative assistance and support to manage their portfolios in line with regional targets. It will also extend to supporting a dedicated Relationship Manager with their portfolio management.

KEY RESPONSIBILITIES

• Supporting the Regional Managers in day-to-day activities
• Assisting with pulling and consolidating regional stats and reports
• Scheduling and arranging broker and team meetings
• Diary management
• Preparing reports, collecting, and analyzing information
• Data analysis and management information reporting
• Taking and distributing minutes
• Handling account payments (JDE), office orders, and processing
• Record keeping
• Providing support to a Relationship Manager, including handling broker and internal queries, escalations, CRM support, and diary management

QUALIFICATIONS AND EXPERIENCE

• Matric
• A 3-year tertiary qualification (advantageous)
• At least 2 years’ experience in an office administration environment
• Good verbal and written communication skills
• Proficiency in English
• Professional orientation and good interpersonal skills
• Basic understanding of Microsoft Office applications (Word, Excel, PowerPoint)
• Experience in minute-taking

KNOWLEDGE AND SKILLS

• Attention to detail
• Time management
• Strong communication skills (verbal and written)
• Interpersonal skills
• Coordination and planning abilities
• Ability to learn and adapt

ABOUT THE COMPANY

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While headquartered in South Africa, we are rapidly expanding into emerging markets across Africa and Asia.

With over 1 million policyholders, Santam serves individuals, businesses, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, allowing clients to focus on living in the moment. At Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are dedicated to attracting the best talent, whether for permanent or short-term roles.

Santam values diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from all backgrounds, including persons with disabilities. We are committed to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company shaping the future of insurance. This is Freedom!