Regional Assistant

Santam Business; Polokwane; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading insurance company is looking for a Regional Assistant to support the Regional Manager in Polokwane. Responsibilities include administrative support, managing diaries, scheduling meetings, and data analysis. Ideal candidates will have a Matric qualification and office administration experience, demonstrating strong interpersonal and communication skills. Join a dynamic team in a company dedicated to shaping the future of insurance.

Qualifications

• 2 years' experience in office administration.
• Good verbal and written skills; proficiency in English.

Responsibilities

• Supporting the Regional Managers in daily activities.
• Preparing reports, collecting, and analyzing information.
• Scheduling and arranging broker and team meetings.

Skills

Attention to detail

Time management

Good communication skills

Interpersonal skills

Coordination and planning

Ability to learn and adapt

Education

Matric

3-year tertiary qualification (advantageous)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

CAREER OPPORTUNITY

A career opportunity for a Regional Assistant has become available at Santam, Brokers Services North division, based in the Polokwane branch, Limpopo.

WHAT WILL YOU DO?

This role focuses on supporting the Regional Manager for Limpopo, providing administrative assistance and support to manage day-to-day activities within the region in line with regional targets. The role will also extend to support a dedicated Relationship Manager in managing their portfolio.

Key Responsibilities

• Supporting the Regional Managers in daily activities
• Pulling and consolidating regional statistics and reports
• Scheduling and arranging broker and team meetings
• Diary management
• Preparing reports, collecting, and analyzing information
• Data analysis and management information reporting
• Taking and distributing minutes
• Account payments (JDE), office orders, and processing
• Record keeping
• Supporting a Relationship Manager in handling broker and internal queries, escalations, CRM support, and diary management

Qualifications and Experience

• Matric
• A 3-year tertiary qualification (advantageous)
• 2 years’ experience in office administration
• Good verbal and written skills
• Proficiency in English
• Professional orientation and good interpersonal skills
• Basic understanding of Microsoft Word, Excel, PowerPoint
• Experience in minute-taking

Knowledge and Skills

• Attention to detail
• Time management
• Good communication skills (verbal and written)
• Interpersonal skills
• Coordination and planning
• Ability to learn and adapt

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With over 1 million policyholders, Santam serves individuals, businesses, and institutions, including 80 of the Top 100 companies listed on the JSE. Our commitment goes beyond providing insurance—we aim to offer peace of mind, enabling clients to focus on living in the moment.

We are committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We promote neuro-inclusivity and a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company shaping the future of insurance. This is Freedom!