Region-wide Restaurant Leadership Coach

Craven Cottage CC; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

Craven Cottage CC in Cape Town seeks a leader to develop teams and ensure excellent customer experiences across multiple restaurant locations. This role involves coaching, operational management, and driving brand strategies.

The ideal candidate has over 5 years of management experience in the Quick Service Restaurant sector, proven leadership of large teams, and strong commercial acumen. You will be expected to manage a workforce and assist with training initiatives.

Qualifications

• Minimum 5 years’ management experience in a Quick Service Restaurant (QSR) or FMCG/retail industry.
• Proven leadership of a workforce of 700–800+ employees.
• Proven track record managing 25+ high-volume restaurants achieving operational KPIs.

Responsibilities

• Coaching and mentoring restaurant leaders.
• Driving daily/weekly operational routines.
• Managing food, staffing, and overhead costs proactively.

Skills

Coaching and mentoring

Leadership

Data-driven decision-making

Commercial acumen

Education

Diploma/degree in supply chain, hospitality, or related field

Tools

Excel

GAAP/POS

Job description

Craven Cottage CC in Cape Town seeks a leader to develop teams and ensure excellent customer experiences across multiple restaurant locations. This role involves coaching, operational management, and driving brand strategies.

The ideal candidate has over 5 years of management experience in the Quick Service Restaurant sector, proven leadership of large teams, and strong commercial acumen. You will be expected to manage a workforce and assist with training initiatives.