Recruiter Qualifier

Voxelmaps; South Africa; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A technology development firm based in Durban, South Africa, is seeking a detail-oriented Recruiter Qualifier to assist with a user study project. This temporary, full-time role involves prescreening potential participants, building relationships, and scheduling for the study. Ideal candidates will have 1-2 years of experience in a similar role, be bilingual, and live in the Durban area. The position offers 56.25 ZAR per hour with flexible working hours from a virtual office environment.

Qualifications

• 1 to 2 years of recent experience in a call center or as a high-volume recruiter.
• Ability to communicate effectively with various stakeholders.
• Strong analytical skills and attention to detail.

Responsibilities

• Call and prescreen leads for user studies.
• Schedule appointments based on eligibility.
• Cultivate relationships through communication.

Skills

Call center experience

Effective communication

Problem-solving skills

Bilingual (English & local language)

Tools

CRM software

Microsoft applications

Job description

Recruiter Qualifier

Location: Durban, South Africa

Remote Status: Hybrid

Job ID: 390

# of Openings: 4

ATTENTION CALL CENTER REPS & HIGH-VOLUME RECRUITERS!

Voxelmaps is seeking to fill the position of Recruiter Qualifier to assist with our locations in the Durban, South Africa area for a user study collection project. This is a temporary role that will not result in a full‑time permanent position. However, depending on the success of the project, there may be opportunities for future employment.

VoxelMaps is looking for detail‑oriented temporary Recruitment Qualifiers with a passion for Technology, People, and supporting the development of AI training. As a Recruitment Qualifier, you will be supporting a large study that will be developing new technology for consumer‑based devices.

VoxelMaps focuses on the development of AI Mapping, Field Collection, and Participant Based Studies. We work all over the nation and globally collecting data for AI training for some of the biggest tech giants in the industry. For more information about the project go to techresearchstudies.com

Main Responsibilities

• You will call and prescreen all leads generated by the digital marketer and input any additional information into our CRM platform, using our phone software system to call user study test subjects in the United States.
• If eligibility after initial screening looks promising, you will schedule them for an appointment at our study site.
• Build and cultivate prospective relationships by initiating communications and conducting follow‑up communications.
• Follow up on leads and conduct research to identify potential participants.
• Respond to requests from customers as needed in a courteous and professional manner.
• This position is remote, and you will need to work from the virtual office alongside other recruiters and recruiting manager.
• Hours may fluctuate daily however the work week will be either Tues‑Sat or Sun‑Thurs, but we require flexibility of your schedule with some additional evening work.

Additional Responsibilities

• Prospecting, qualifying and generating new research study participants for our User Study Research Project by conducting lead generation by being out in the posted area looking for specific candidates, who you would recruit to participate in this study (demographics/needs for the study will be given to you for your search).
• Respond to requests from customers as needed in courteous and professional manner.
• Build and cultivate prospect relationships by initiating communications and conducting follow‑up communications.

Qualification Requirements

• 1 to 2 years of recent experience in a call center or as a high‑volume recruiter.
• Ability to communicate effectively and professionally with Project Director, Project manager, Moderators, and Participants.
• Outgoing and friendly; able to quickly build professional rapport with individuals through various communications channels such as telephone and email.
• Ability to make decisions, solve problems, and work independently with little supervision.
• Strong analytical and problem‑solving skills.
• Ability to prioritize and multitask.
• Deadline‑driven and detail‑oriented.
• Enjoys working in a team‑oriented, service‑focused environment.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Basic computer proficiency.
• Knowledge in the use of Microsoft applications.
• Knowledge in CRM’s and Scheduling Software.
• Bilingual a must (English & local language).
• MUST LIVE IN DURBAN, SOUTH AFRICA AREA.

Job Type

• Full‑Time, temporary contractor position.

Timeline

• Tentative start date of early November, 2025, running to early‑to‑mid February, 2026 (with possible extension - not guaranteed). (Please understand: Start dates and project timeline can fluctuate and is not guaranteed/subject to change per client needs.)
• 56.25 ZAR per hour, paid monthly.

EEO Statement

Voxelmaps is an equal opportunity employer. All qualified applicants will receive consideration for employment. Supplier shall not discriminate against any worker based on age, disability, ethnicity, gender, marital status, national origin, political affiliation, color, race, religion, sexual orientation, gender identity or expression, union membership, protected veteran status, genetic information, or any other status protected by country law, in hiring and other employment practices. Supplier shall not require pregnancy or medical tests, except where required by applicable laws or regulations or prudent for workplace safety, and shall not improperly discriminate based on test results.

DISCLAIMER: All claims and offers to compensation, rewards, and onboarding procedures are at the sole discretion of Voxelmaps.