Receptionist - Silver Lakes

Planet Fitness; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in fitness is seeking a front desk customer service representative in Pretoria. This role requires exceptional communication and customer service skills to greet members and assist with inquiries, contributing to the overall positive experience at Planet Fitness.

Qualifications

• Previous experience within a front desk or welcome desk position is an added advantage.
• Display friendly and efficient qualities that reflect the Planet Fitness way.
• Have reliable transport.

Responsibilities

• Responsible for greeting members and delivering exceptional customer service assistance.
• Efficiently assisting & resolving queries.
• Ensuring reception is effectively & efficiently controlled.

Skills

Customer service driven

Superior communication skills

Basic PC literacy

Job description

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.
  
  

Key Performance Areas Include

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills
  
  

Experience And Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport
  
  

CV's can be sent directly to [e-mail]

• Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.