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A leading fragrance and flavour manufacturer in Centurion is seeking a Receptionist to provide exceptional service to customers and visitors. Duties include greeting and directing visitors, managing reception tasks, and assisting departments with various administrative duties. Ideal candidates will have matric, computer literacy, and at least 3 years' experience in a similar role. Strong communication and customer service skills are essential.
Reference Number: V-0144
Company: Sensory FX (Pty) Ltd
Location: Centurion
Contract Type: Full time, permanent
About us:
Sensory FX is a trailblazing developer and manufacturer of flavours and fragrances for a broad range of products – from food and beverages to household and personal care. As an industry pioneer in sub-Saharan Africa, we’re known far and wide for our excellent service and high-quality products. Over the years, we’re proud to have helped create and define some of the continent’s best-loved brands. This is due to the fact that we don’t just understand the science of fragrance and flavour, but the psychology behind it too – which allows us to craft uniquely appealing tastes and scents.
Purpose of position:
Provide courteous and welcoming interactions with all customers, visitors and staff either in person, over e-mail or the telephone.
Roles and responsibilities:
• Provide courteous and welcoming interactions with visitors by greeting, welcoming, and directing them appropriately.
• Notify staff of visitor arrival.
• Answer phones, direct calls, take messages and refer enquiries.
• Assign PPE to visitors where applicable.
• Book and prepare meeting and training rooms.
• Maintain security and telecommunication systems including the department directories.
• Order groceries and stationery.
• Always keep the reception area clean and safe by complying with procedures, rules and regulations.
• Ensure printers and phones are working and maintained regularly.
• Assist all departments with filing and record keeping.
• Assist all departments with retrieving records, printing and scanning.
• Conduct any additional administrative support duties as required.
Requirements & Skills:
• Matric.
• Computer literate (MS Outlook, Excel, Word).
• Familiarity with phone systems.
• Organizational and multitasking skills.
• Excellent communication skills and courteous.
• Strong customer service skills.
• At least 3 years’ experience as a receptionist.
If you are interested in this position and have the necessary skills and abilities, email your CV to danie@sensoryfx.co.za.
Reference Number: V-0144