Receptionist position

RJ Recruitment SA; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in Pretoria is seeking a Receptionist to manage front desk operations. The primary responsibilities include greeting visitors, handling calls, and maintaining security protocols. Candidates should have grade 12 and 3-5 years of experience in a corporate setting, with strong communication skills and a focus on safety.

Qualifications

• Grade 12 required.
• Previous experience in a corporate environment (3-5 years) is essential.
• Experience in customer care is advantageous.

Responsibilities

• Manage switchboard and answer incoming calls.
• Greet and direct visitors at the reception.
• Assist with health and safety administrative duties.

Skills

Communication

Customer care

Health and safety

Education

Grade 12

Relevant call centre / reception / administration qualification

Job description

This role is responsible for welcoming visitors both in person and over the telephone, by providing courteous greetings, referring queries and maintain security by following procedures. Furthermore, the position plays an important role in health and safety at our Head Office.

RESPONSIBILITIES

Manage Switchboard

Answer incoming telephone calls timeously and within agreed quality standards.

Determine the purpose of callers and forward incoming phone calls to appropriate staff / department.

Take and deliver accurate messages.

Manage Reception

Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately to staff.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and issue visitor badges where applicable).

Manage Deliveries

Manage incoming and outgoing deliveries.

Manage Meeting rooms

Manage meeting rooms including technical works as per requirements.

SHEQ

Assist head office SHEQ team with health and safety related administration.

Assist with first aid and fire marshal duties.

Provide administrative duties as and when required.

Assist with special project requirements as and when required.

Assist in booking venues for events and meetings.

Go for site inspections at the venue selected.

Assist in coordinating events and meetings with the selected venue.

Office Operations

Overseeing office supplies, maintaining office equipment, and ensuring a clean and functional workspace.

QUALIFICATIONS

Grade 12

Relevant call centre / reception / administration qualification will be advantageous

EXPERIENCE

3 – 5 years previous experience working in a similar position in a corporate environment

Customer care experience (advantageous)

SKILLS, QUALITIES AND ABILITIES REQUIRED

Excellent verbal and written communication

Health and safety training is advantageous