Receptionist - Melrose Arch

Dis-Chem Pharmacies; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a proactive Receptionist in Johannesburg. You will manage front desk operations, provide administrative support, and ensure a welcoming environment. Ideal candidates should have a Grade 12 certificate, and preferably a post-school qualification along with robust experience in customer service. This position demands strong organizational and communication skills in a fast-paced setting.

Qualifications

• 3+ years of experience in receptionist or administrative support roles preferred.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Greet and assist visitors while ensuring a positive first impression.
• Manage incoming calls, emails, and office supply inventory.
• Provide administrative support to teams, including calendar management.

Skills

Organizational Skills

Professionalism

Communication

Adaptability

Education

Grade 12 / Matric

Post-School Admin / Secretarial Certificate

Tools

Microsoft Office Suite

Google Workspace

Multi-line Phone Systems

Job description

Job Location : Gauteng, Johannesburg Deadline : August 26, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Job Description

• X, bigly labs by Dis-Chem Pharmacies is seeking a proactive, organised, and adaptable Receptionist who thrives in fast-paced settings, takes initiative, supports team needs, and maintains professionalism while managing diverse front desk and administrative responsibilities.
• Grade 12 / Matric
• Post-School Admin / Secretarial Certificate (advantageous) – NQF Level 5 or equivalent
• 3+ years of experience in a receptionist, administrative support, or customer service role is preferred

Serve as the first point of contact for the department :

• Greet and assist visitors, clients, and team members with professionalism, warmth, and efficiency.
• Always ensure a positive first impression and a welcoming environment.

Manage the reception and front desk area :

• Maintain a tidy, organized, and fully functional reception space.
• Handle incoming calls, emails, mail distribution, and deliveries.
• Monitor visitor logs and ensure compliance with building access procedures.

Oversee day-to-day office operations :

• Coordinate office supply inventory and restocking.
• Submit and track maintenance requests.
• Ensure communal spaces (e.g., kitchens, lounges, meeting rooms) are clean, well-stocked, and functioning smoothly.

Provide administrative support to teams and leadership :

• Assist with calendar management, meeting preparation, document formatting, travel bookings, and expense reporting.
• Create and maintain accurate records, databases, and filing systems.

Facilitate meeting and event logistics :

• Book and prepare meeting rooms (A / V setup, refreshments, seating), arrange parking or visitor passes, and support internal events by managing RSVPs, materials, and setup.

Coordinate internal communications and requests :

• Act as a liaison between departments for various ad-hoc needs, including document printing, binding, courier services, and urgent team tasks.
• Prioritize and manage competing demands efficiently.

Contribute to continuous office improvement :

• Proactively identify process inefficiencies or gaps in administrative systems and propose or implement practical solutions to enhance day-to-day operations and the employee experience.
• Communicates clearly and professionally, actively listens, adapts tone and style, and ensures accurate, respectful information exchange with all stakeholders.
• Delivers prompt, professional, and courteous service; anticipates needs, resolves issues efficiently, and ensures a positive experience for all visitors.
• Effectively prioritizes tasks, meets deadlines, and balances multiple responsibilities to maintain smooth office operations and support team productivity.
• Manages multiple tasks and interruptions efficiently, maintaining accuracy and composure while handling diverse responsibilities in a fast-paced environment.
• Demonstrates strong skills in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and / or Google Workspace for communication, scheduling, and documentation.
• Efficiently operates multi-line phone systems, directs calls appropriately, takes accurate messages, and manages voicemail systems.

Advantageous :

• Experience in a fast-paced corporate or professional services environment

Special conditions of employment :

• Needs to work under pressure and reach tight deadlines
• South African
• MIE, clear criminal and credit
• Driver’s license and own reliable transport