Receptionist | Malmesbury, Western Cape | Permanent

PSG Konsult Ltd.; Malmesbury; On-site; ZAR 89,000 - 134,000; Full time

Job summary

PSG Konsult Ltd. is seeking a Receptionist in Malmesbury, Western Cape for a permanent role. You will provide front-desk support, answer calls, greet clients, manage diaries, and handle client administration for Wealth Adviser services.

The role requires 2+ years of receptionist experience, strong English communication, and proficiency in MS Office. Knowledge of product provider information and CRM is advantageous.

Qualifications

• 2+ years’ receptionist and administrator experience.
• Proficient in spoken and written English and at least one other official South African language.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook.
• Experience in the financial services industry / law firm (Advantageous)

Responsibilities

• Answering/redirecting all incoming calls, taking messages.
• Boardroom meeting reservations
• Meet and greet all clients and visitors to the office
• Arrange appointments with clients or prospects on behalf of Adviser
• Diary management
• Ensure adequate knowledge of product provider websites and contact numbers
• Produce documents or correspondence as required by the Adviser
• Prepare prospective client files as needed
• Prepare and file new customer files as needed
• Ensure all documents are loaded on the electronic system
• Compliance Management
• Client Relationship Management
• Gather Policy information
• Compile a summary of information
• Research product information
• Handling and solving of client enquiries
• Management of Reception area
• Preparation of review appointments
• Maintaining CRM system

Skills

Receptionist experience

Communication skills

Time management

Organisational skills

Attention to detail

Education

Matric

Tools

Microsoft Office

Microsoft Outlook

Job description

Receptionist | Malmesbury, Western Cape | Permanent Login

Designation: Receptionist | Malmesbury, Western Cape | Permanent

Category: Administration and Operations

Job Level: Semi-skilled and discretionary decision making

Closing date: 30-Oct-2026

Position Type: Permanent

Location: Malmesbury Market Street

Overview:

VACANCY| RECEPTIONIST | MALMESBURY, WESTERN CAPE | PERMANENT

PSG’scommitment to transform and embrace diversity is what drives us to achieve adiverse workplace with employment equity as a key goal to create an inclusiveworkforce. In achieving our employment equity goals, we give preference toapplicants from designated groups, and we encourage people with disability toapply.

Jobdescription:

To provide an effective receptionist functionto the Wealth Adviser through reliable support, reception and switchboardduties as well as client administration.

Responsibilities:

• Answering/redirecting all incoming calls, taking messages.
• Boardroom meeting reservations
• Meet and greet all clients and visitors to the office
• Arrange appointments with clients or prospects on behalf ofAdviser
• Diary management

Client administration:

• Ensure adequate knowledgeof product provider websites and contact numbers
• Produce any documents orcorrespondence as required by the Adviser
• Prepare prospective clientfiles as needed
• Prepare and file newcustomer files as needed
• Ensure all documents areloaded on the electronic system
• Compliance Management

Other Responsibilities:

• Client RelationshipManagement
• Gather Policy information
• Compile a summary ofinformation
• Research productinformation
• Handling and solving ofclient enquiries
• Management of Receptionarea
• Preparation of reviewappointments
• Maintaining CRM system
• Matric
• 2+ years’ receptionist andadministrator experience
• Experience in thefinancial services industry / law firm (Advantageous)
• Proficient in both spokenand written English and at least one other of the official South Africanlanguages
• Proficient in MicrosoftOffice (Word, Excel, PowerPoint) and Microsoft Outlook
• Team-player
• Time management
• Organising and planning
• Attention to detail andaccuracy.
• Ability to function wellunder pressure
• Good verbal and writtencommunication skills